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ChristianaCare is searching for a Senior Project Manager in the Patient Safety/Accreditation department to design, manage and implement system-wide event management processes including coordination, facilitation, and integration of event/peer review information, safety and accreditation projects/programs across the system, diverse departments and populations to achieve continuous improvements in patient care delivery and optimal patient outcomes. Additionally, serve as a project manager in collaboration with clinical staff and key partners to improve organizational safety, quality, efficiency, system or processes.

The successful candidate will have the ability to communicate effectively with all levels within the organization; and demonstrate knowledge of quality improvement and patient safety processes, tools and methodologies. In addition, the candidate will be skilled in data management and analytics and problem-solving.

Duties to Include:

• Develops implements and evaluates processes and procedures to support event management, including Medical Dental Staff peer review and workplace concerns

• Identifies, screens and triages cases review based on urgency, level of harm, complexity, and criteria or red flags

• Monitors progress in achieving event management and peer review outcomes and system improvements

• Establishes a systematic approach to all aspects of the project/program - assessment and readiness, planning, training, implementation, coaching and sustainment.

• Identifies potential quality issues based on referrals and appropriately refers for event/peer review process

• Disseminates case information to appropriate Event/Peer Review Specialist and other staff as needed.

• Manages event management-based committees, workgroups, huddles, debriefs and other groups as assigned.

• Develops and leads all aspects of the implementation of the assigned project/program, including Root Cause Analysis,

When you become an employee at ChristianaCare, you are joining a robust healthcare organization that truly cares about their patients and their caregivers. For the second consecutive year, Forbes magazine has ranked ChristianaCare as one of the best large health systems to work for in the United States! Guided by excellence and love, our Caregivers enjoy a multitude of employee benefits that include:

• Full Medical, Dental, Vision and other insurance benefits

• 403 (b) with an employer match

• Diverse and Inclusive culture

• Generous paid time off with annual roll-over and opportunities to cash out

• 12 week paid parental leave

Qualifications:

• Master's degree in Nursing

• Current Delaware/Compact RN licensure

• Formal project management training or equivalent of five years' experience in managing senior level complex organizational projects across service lines

• Minimum of 5 years' experience in improvement science methodologies or Root Cause Analysis process

• Experience leading, facilitating and participating in multi-disciplinary teams required

• Demonstrated sustainment in achievement of desired outcomes and leading transformational change in quality/safety projects

• Certification by National Association for Health Care Quality within one year of hire

• Lean Six Sigma Green Belt preferred

• Experience in managing and mentoring other healthcare professionals

• Education and/or experience in one or more of the following are desirable: health information technology, performance improvement, systems thinking, outcome analysis, safety science, utilization management, team facilitation education.

About Christiana Care:

Headquartered in Wilmington, Delaware, ChristianaCare is one of the country's most dynamic health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. ChristianaCare includes an extensive network of outpatient services, home health care, medical aid units, two hospitals (1,227 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women's health. ChristianaCare is a not-for-profit teaching health system with more than 260 residents and fellows. We are continually ranked by US News & World Report as a Best Hospital. With our unique, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care.