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Indiana University Health
Indianapolis, Indiana
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New Castle, DE
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Gainesville, Georgia
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Durham, North Carolina
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Durham, North Carolina
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Springfield, Massachusetts
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Faculty Physician- General Urologist (Assistant or Associate Professor- Academic or Clinician Track)
University of Minnesota Physicians
St. John's Hospital, Minnesota
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Patient Services Specialist 3
JOB SUMMARYThe Patient Services Specialist 3 provides a wide range of advanced-level administrative support services in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care. This senior level position handles more complex tasks and escalations, assists the supervisor in training staff, and serves as a backup supervisor in his or her absence.ESSENTIAL FUNCTIONS OF THE ROLEAssists in the hiring process and serves as a peer interviewer.Performs all duties associated with patient relations, check-in or check-out, scheduling, insurance verification and answering phones.Serves as an expert in handling more complex tasks and responding to escalated issues.
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