Penn State Health - Penn State Health Corporation

Location: US:PA:Hershey
Work Type: Full Time
FTE: 1.00
Shift: Day
Hours: 8:00a - 4:30p
Recruiter Contact: Carlee Maiman at clewis9@pennstatehealth.psu.edu

SUMMARY OF POSITION:

Position is currently funded for 2 years.

The Population Health Clinical Value Associate is integral in supporting Population Health activities. Population Health strives to enhance the patient experience, improve quality, reduce costs for a patients? care and improve care transitions. This individual will need to adjust interventions in a manner that is sensitive to different cultural, religious, economic, and social groups and how it affects the knowledge, delivery, and acceptance of healthcare services. This individual is responsible for supporting primary care objectives through targeted outreach to our patients, data mining, surveillance of health maintenance areas, coordination of care with the broader care team at the clinic as well as Pharmacists, Care Managers, and Social Work. This individual will support monitoring of work queues and proactively create relationships with providers and patients to ensure optimum health and wellness for our patient population. The ideal candidate is someone who takes initiative and can work independently, is outgoing and friendly, and builds relationships with ease. A quick-learner with strong critical thinking skills and who has the ability to be flexible will excel in this role. 

ESSENTIAL DUTIES: The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: 

• Track and analyze quality metrics and closing care gaps. Supports clinicians in achieving quality incentives through patient outreach (telephonic and electronic outreach).
• Maintain accurate and timely documentation in the EMR system and provide regular feedback to patients? PCPs. 
• Works to identify different panels of patients, and reviews reports related to chronic disease management and high-risk patients to assist in chronic care management. 
• Act as a navigator for assigned patients and facilitate communication amongst other providers caring for the patient. 
• Develop collaborative partnership with providers caring for the patient through frequent telephonic and/or in person interactions with the provider and office staff. 
• Coordinate patient visits with PCP and specialists as needed.

 KNOWLEDGE, SKILLS & ABILITIES:

• Knowledgeable of healthcare quality programs including Medicare, HEDIS Metrics, and Merit Based Incentive Program (MIPS) preferred. 
• Ability to think creatively and strategically and develop innovative solutions to challenging problems. 
• Possess and maintain intermediate computer skills to include working knowledge of Word, Outlook, Excel, and the ability to learn other software as needed. 
• Experience and knowledge of electronic health records and data analytics preferred.

MINIMUM QUALIFICATION(S):

• High School Diploma or equivalent required.
• Must meet current eligibility to sit for the exam with attainment of certification or registration through one of the Penn State Health approved agencies for Medical Assistants within 90-days of employment date or current active status as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) through one of the Penn State Health approved agencies for Medical Assistant certification required.

WHY PENN STATE HEALTH?

Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.

For more information: https://this.pennstatehealth.org/#thisIsPennStateHealth

Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:

• Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
• Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
• Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
• Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
• Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.

For a full list with more detailed information: https://www.pennstatehealth.org/careers/working-here/total-rewards

WHY PENN STATE HEALTH CORPORATION?

There are many ways to make an impact with one of the leading research, teaching, and clinical healthcare systems in the country. Through a combination of operational, corporate, clinical, and nonclinical roles, we are advancing excellence and innovation in health care together as one team. As Penn State Health continues to evolve for the future, we are committed to hiring dedicated employees who are passionate about delivering the best possible support across our entire integrated health system. 

Within Penn State Health?s Shared Services Entity, we encourage our employees at every turn to continue their education and advancement. Numerous opportunities are available for professional development and career growth. 

YOU TAKE CARE OF THEM. WE?LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence ? that?s Penn State Health. But what makes our healthcare award-winning? That?s all you.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities.

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:00 AM and 5:00 PM, Eastern Standard Time, Monday through Friday, email hrsolutions@pennstatehealth.psu.edu or download our Accommodation Instructions for Job Applicants PDF for more detailed steps for assistance.

Union: Non Bargained

About Penn State Health

At Penn State Hershey, our mission is to enhance the quality of life and serve our community through improved health, the education of health professionals, and the discovery of knowledge. For us, service excellence is not only for our patients but also our employees. It means valuing each and every employee.

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