The Health and Wellness coach provide services to Veterans seeking self-directed, lasting changes aligned with their values by providing support that promotes health and enhances well-being, identifying their motivation for change, determining goals, developing action steps, implementing action plans, assessing progress, and to adjust plans as needed. Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. Education and/or Experience. (1) Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in behavioral or social science or related disciplines appropriate to the position. OR Education and/or Experience. (1) Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in behavioral or social science or related disciplines appropriate to the position. OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. Certification. Candidates must be currently certified by the National Board for Health and Wellness Coaching (NBHWC). May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria). Grade Determinations: GS 9- Experience. One year of creditable experience equivalent to the next lower grade GS 7. Specialized experience can be described as but not limited to providing health coaching in outpatient and/or inpatient setting using multiple formats, facilitating development of personalized health plans focused on behavioral interventions, utilizing plans that include person centered customized goals, action steps and interventions developed by the individual including input from other members of the care team, communicating proactively and effectively both orally and in writing. Knowledge, Skills and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate the following KSAs:(a) Knowledge of current research literature related to health and wellness, including behaviors that promote a healthy lifestyle and well-being.(b) Skill in using health and wellness coaching techniques to promote positive behavior change using one-on-one, couple or group modalities.(c) Skill in exercising effective interpersonal communication techniques to develop and maintain strong interpersonal relationships.(d) Ability to assist the client in developing a comprehensive personalized health plan based on a patient's action-oriented goals.(e) Ability to identify resources internal and external to the organization that are necessary for achieving patient overall health and well-being goals.(f) Ability to use information technology (IT) equipment and various/emerging technologies to carry out work responsibilities.(g) Ability to document patient information using appropriate systems. Preferred Experience: 2 years of coaching experience. Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/. The full performance level of this vacancy is GS-09. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-09. Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required. ["The Health and Wellness coach provides support to positively influence the relationship between lifestyle and health outcomes. The incumbent will guide the exploration of behaviors may increase the risk of developing or worsening chronic disease and those that reduce the likelihood of chronic illness. The Health and Wellness coach collaborates with Veterans and Veterans primary care and specialty care treatment provides to develop goals designed to improve the health and well-being, reduce impact of chronic illness and lessen the likelihood of admission to the emergency department, inpatient care of long-term care. Some of the major duties of this position include but are not limited to: Providing health coaching to individuals or groups in outpatient and inpatient settings using multiple formats (face-to-face, telephone, virtual, etc.) in order to increase/promote a positive lifestyle (habits and behaviors). Supporting Veterans in fostering internal strengths and external resources to develop self-directed strategies for making personalized, sustainable, healthy lifestyle behavior changes and more effectively manage chronic disease. Collaborating with interdisciplinary clinical and non-clinical staff and teams throughout the VA health care system on a Veteran-centered process to facilitate and empower Veterans to develop and achieve self-determining goals related to health and well-being and that align with what matters most or their mission, aspiration, or purpose. Utilizing motivational interviewing, coaching theories, and coaching techniques to assist clients in accomplishing their action steps and goals. Within the coaching process, addresses appropriate social and structural determinants of health. Providing education around health and wellness coaching services, evidence, and research. Utilizing a coaching process model that aligns with NBHWC standards. Connecting Veterans with wellbeing services when they are in service of the Veteran's self-identified wellness goals. Work Schedule: Monday through Friday 8:00am-4:30pm Telework: May be available at supervisor discretion. Virtual: This is not a virtual position. Functional Statement #: 481-99325-S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized"]
The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, providing care at 1,321 health care facilities, including 172 VA Medical Centers and 1,138 outpatient sites of care of varying complexity (VHA outpatient clinics) to over 9 million Veterans enrolled in the VA health care program. VHA Medical Centers provide a wide range of services including traditional hospital-based services such as surgery, critical care, mental health, orthopedics, pharmacy, radiology and physical therapy. In addition, most of our medical centers offer additional medical and surgical specialty services including audiology & speech pathology, dermatology, dental, geriatrics, neurology, oncology, podiatry, prosthetics, urology, and vision care. Some medical centers also offer advanced services such as organ transplants and plastic surgery.
