Details
Posted: 19-Dec-24
Location: Nashville, Tennessee
Categories:
Operations
Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
VUMC IT IPS - Red team
Job Summary:
JOB SUMMARY
This role is exclusive to core VUMC-wide Information Technology departments supporting centralized Enterprise systems.
Builds and maintains systems and infrastructure components for enterprise critical computing environments under occasional guidance. Provides engineering services for system infrastructure, including design, install, maintain, upgrade, backup, disaster recovery, networking, system security, monitoring, performance tuning, and capacity management while adhering to enterprise change management process and procedures. Enforces and follows standards, policies and procedures for maintaining the security and integrity of systems and ensures that they meet availability and disaster recovery requirements. Ability to solve medium to complex problems.
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KEY RESPONSIBILITIES
* Analyzes and validates business and technical requirements to ensure system will perform optimally.
* Installs and configures server operating systems of moderate to medium complexity.
* Administers system infrastructure including data center, security, firewalls, authentication services, domain name services and disk storage.
* Schedules and executes infrastructure and system upgrades and patches to address security issues, bug fixes and functional enhancements.
* Installs and configures backup and disaster recovery software and regularly performs multi-site failover exercises of medium complexity.
* Builds and maintains automation to monitor the daily health of the system including performance, hardware, capacity, security, logs and responds appropriately as required.
* Enforces and follows relevant security policies and regulatory governances. Builds and tests software for task automation and integrations purposes of moderate complexity.
* The responsibilities listed are a general overview of the position and additional duties may be assigned.
TECHNICAL CAPABILITIES
* Server Security (Intermediate): Has extensive knowledge of the components of security and is able to install security products and systems. Able to describe security practices to users and management. Demonstrates mastery of security in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering security products and services without requiring support and instruction from others.
* Server Monitoring and Tuning (Intermediate): Demonstrates knowledge of what metrics are available, understands their meaning, and can produce sophisticated reports. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering products and services using the skill without requiring support and instruction from others. Able to direct associates of lower proficiencies on where to find data. Performs statistical analysis with performance tuning data.
* Server Installation and Upgrade (Intermediate): Has the ability to install software using vendor-supplied and company-developed procedures. Demonstrates the ability to use core utility programs in the installation and maintenance of systems. Demonstrates the ability to quickly analyze and resolve problems that may arise during a software installation. Demonstrates the ability to create and use complex utility programs to facilitate software installations.
* Server Administration (Intermediate): Demonstrates mastery of the skill in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering products and services using the skill without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.
* Network Operating Systems (Intermediate): Knows all commands of the network operating system and can help others in resolving general operating system issues. Experienced in basic restart/recovery procedures and has working knowledge of communication and user interface aspects of the operating system. Considers operating system capabilities when designing. Able to install and configure operating system parameters such as peripheral devices, network interfaces and drivers.
Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more.
At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose.
Core Accountabilities:
Organizational Impact: Executes job responsibilities with the understanding of how output would affect and impact other areas related to own job area/team with occasional guidance. Problem Solving/ Complexity of work: Analyzes moderately complex problems using technical experience and judgment. Breadth of Knowledge: Has expanded knowledge gained through experience within a professional area. Team Interaction: Provides informal guidance and support to team members.
Core Capabilities :
Supporting Colleagues:- Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.- Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.- Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services:- Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them.- Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions.- Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensuring High Quality: - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly.- Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.- Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area.- Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation:- Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches.- Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges.- Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Position Qualifications:
Responsibilities:
Certifications:
Work Experience:
Relevant Work Experience
Experience Level:
2 years
Education:
Bachelor's
Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled