All the benefits and perks you need for you and your family:

• Benefits from Day One 
• Paid Days Off from Day One 
• Student Loan Repayment Program 
• Career Development  
• Whole Person Wellbeing Resources

 

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:  Full-time

Shift: Days

Location: 7700 S BROADWAY, Littleton, 80122

 

 

The role you’ll contribute: 

The Guest Services Concierge is one of the “first faces” at AdventHealth Ocala and greatly contributes to the World Class Experience we are extending to our patients, visitors, leaders, and co-workers. Warmly greets and attends to guest needs. Understands and follows the organization's policies, procedures and security management guest check-in process. The team member is an independent worker, meeting the day-to-day needs of our guests. Participates in the department’s performance improvement activities and maintains the flow of communication, and resources for the (Guest Services) department. Professionally handle stressful situations, while maintaining quality of work and excellent customer service. Review daily schedules and updates/reschedules any conflicts. Helps keep guest services areas clean and attractive, greeting and helping patients and visitors find their way. Keeps guests/patients informed. Familiar with hospital services, people, locations and community in order to provide accurate assistance to guests/patients. Physical demands include sitting or standing for extended periods, pushing wheelchairs, typing, and other duties assigned.

The value you’ll bring to the team: 

• Act as the designated greeter at for the lobby entrance and provide superb service to every guest.
• Build a lasting relationship with vendors that will provide services to our guests.
• Facilitate the guest check-in process utilizing security management standard operating procedure to ensure all guests are appropriately identified.
• Warmly greets all guests on the premises and provide accurate direction for patients and visitors. Use eye contact and appropriate gestures to show genuine care and concern.

Qualifications

The expertise and experiences you’ll need to succeed:

• Ability to use discretion when discussing personnel/patient related issues that are confidential in nature.
• Ability to be responsive to dynamic matrix of hospital needs and act accordingly.
• Self-motivation, quick thinking and problem-solving abilities.
• Proficiency in performance of computer knowledge including Microsoft Outlook and Excel.
• Proficiency in Internet searching functions and basic math functions.
• Capability in communicating professionally and effectively in English, both verbally and in writing
• High School Diploma or GED.
  

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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