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University of Maryland Medical System
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University of Maryland Medical System
Linthicum Heights, Maryland
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Patient Service Coordinator
Organization:VIS Pt Svcs - OHOJob Summary:JOB SUMMARYPatient Services Specialist (PSS) provides customer service, including telephone etiquette, cash management, scheduling of appointments, processes insurance updates and conducts patient check in/out. The PSS is responsible for maintaining a smooth patient flow. They are the first contact with our patients, therefore, must be extremely courteous, patient, and have a neat appearance. The PSS must be able to always maintain composure and politeness while dealing with patients, and they must also be able to work and interact as part of a team, with the skills to perform multiple tasks simultaneously.
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