Description

Job Summary

Assists in examinations and treatment of patient's care under the direction of the physician and/or clinician. Supports patient care management by performing various administrative functions. 

Job Specific Duties

• Answers telephones, routes calls, takes, and relays accurate phone messages.
  
• If applicable, prepares and administers medications/immunizations to patients as directed by provider.
  
• Communicates all significant changes in patient conditions or behavior to clinicians and physicians. 
  
• Ensures all medical record/patient charts contains necessary documentation for medical appointments. Completes charting, collects, and distributes medical record documents related to patient.
  
• Gathers data for general information, special reports, contacting other employees, departments, agencies, and individuals for additional material. May prepare reports for provider approval. 
  
• Maintains/prepares billing charge and reconciliation, assist in completing claims forms, and answers patient questions in reference to payment status.
  
• Runs reports for credit cards, super bills, and etc. Prepares final bookkeeping of assigned cash drawer and prepares and makes timely deposits. 
  
• Maintains a clean and orderly work area and patient rooms. 
  
• Operates and maintains equipment in proper working condition/order. Ensures medical supplies and inventory are maintained. 
  
• Performs and documents vital signs and measurements. Provides and documents patient and family education. 
  
• Assists physician with simple procedures and patient transport. Collects specimens and distributes to laboratory for results. 
  
• Prepares for patient visits by preparing /pulling charts, printing super bills, and informing physician and other clinical staff of changes in schedule. 
  
• Schedules appointments, diagnostic, therapeutic, verifies medical appointments, obtains and/or verify authorizations. 
  
• Processes medical documentation for office visit and follow-up with patient when required. 
  
• Serves as receptionist, conducts patient check-in, registration, collects fee for service/co-payments, and verifies referrals, insurance data, patient’s address & other pertinent information. 
  
• Tracks all samples per policy before providing to patients to ensure proper coordination with physician orders or requests. 
  
• Enters electronic order for lab, x-ray and medication/prescriptions for provider review and approval in electronic medical record. 
  
• Process refills as directed by provider and written protocols. 

Qualifications

Minimum Job Requirements

• Medical Assistant Diploma/Certificate of completion from an accredited Medical Assistant program and at least 5 years of Medical Assistant experience (OR) Medical Assistant/Nursing degree from an accredited program and at least 5 years of Medical Assistant experience (OR) Medical Assistant Certification maintained active and in good standing throughout employment and at least 3 years of Medical Assistant experience employment
  
• American Heart Association BLS - maintain active and in good standing throughout employment

Knowledge, Skills, and Abilities

• High School education or equivalent preferred.
  
• Ability to communicate verbally and in writing.
  
• Basic computer and math skills.
  
• Excellent patient management, customer service, and interpersonal skills.

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