Education and Experience

• High School Diploma or equivalent (GED) required.
• At least 4 years of experience in IT related field required.
• Valid CCNA Certification Required

Knowledge, Skills and Abilities

• Basic written and verbal communication skills. Ability to maintain effective working relationships with all levels of staff.
• Ability to use judgment in interpreting work directions for appropriateness to specific tasks or problems. Effective organization skills.
• Proficient in analysis and problem solving, ability to assess customer needs and determining appropriate solutions. Customer service skills.
• Ability to understand and adhere to systems security and control procedures in accordance with departmental, vendor standards and regulatory bodies.
• Proficiency with Cisco infrastructure and equipment.
• Strong understanding of network protocols and troubleshooting techniques.
• Excellent problem-solving skills and attention to detail.
• Ability to work 100% onsite in a healthcare/hospital environment.
• Strong communication skills to effectively work with staff and other IT professionals.

Preferred Qualifications:

• Experience in a healthcare/hospital environment.
• Knowledge of network security best practices.