Required:

• Demonstrated experience in organizing and defining tasks, setting priorities, working independently, and following through with minimal direction.
• Demonstrated ability to handle confidential material with discretion
• Demonstrated ability to screen incoming phone calls in order to assess urgency of requests.
• Strong problem-solving skills and demonstrated ability to initiate, monitor, and complete tasks, including those not explicitly assigned or intrinsic to achieve specific goals.
• Demonstrated proficiency with Microsoft and Windows computer platforms and proficiency in the use of computer programs, including Word, PowerPoint, Excel, e-mail programs, web browsers, and Adobe Acrobat.
• Demonstrated ability to operate Care Connect, download reports, documents and labs from patient's chart.
• Demonstrated attention to detail.
• Demonstrated strong organizational skills to maintain the workflow of a fast-paced, high-volume clinic in a professional and efficient manner.
• Demonstrated ability to establish and maintain cooperative working relationships with departmental staff of all levels, by performing duties in a pleasant, cooperative, and helpful manner.
• Demonstrated ability to maintain accurate and updated files containing a variety of documents relating to the patient's care.
• Excellent verbal and written English language skills to complete correspondence and reports with appropriate spelling, grammar, and format.
• Demonstrated typing skills of 45 WPM.
• Experience in patient care.
• Skills in analyzing information, problems, situations, practices, and procedures to recognize alternatives and provide solutions. 
• Ability to problem-solve with other members of the clinic team while maintaining cooperative working relationships with administrators, providers, peers, and the public. 
• Skill in recognizing an emergency or high priority situation and taking appropriate and immediate action. 
• Ability to maintain composure when confronted with difficult situations and respond professionally. 
• Skill in speaking clearly and using appropriate grammar. 
• Ability to work as part of a team, maintaining confidentiality in all assignments, and show initiative in identifying and solving problems as they occur.

Preferred:

• Fluent knowledge of neurological, pharmaceutical and legal terminology.