Core Responsibilities:
1. Empathetic Authority
2. Make STRONG Treatment Recommendation
3. Fit Treatment Technology
4. Verify Prescriptive Programming
5. Follow Up Care Process
6. Live Event Participation

Summary of Role:
The Doctor/Provider role will play a critical role in the success of the Practice and serves as the lasting impression for our patients.

Supports the Mission of: The medical education and treatment of hearing loss,
tinnitus, and the associated cognitive impact and health risks.

The Doctor/Provider role is responsible to be the empathetic authority with our patients.

The Doctor/Provider role will make a strong recommendation for the proper treatment of our patients.

The Doctor/Provider will educate, teach and discuss our treatment plan with patients.

The Doctor/Provider will verify the prescription programming for the patients.

The Doctor/Provider will follow up with patients to ensure they are receiving the
highest quality of care.

The Doctor/Provider will be a part of our live educational events to treat the members
of our community with 5-star treatment and service.

The Doctor/Provider will conduct themselves with excellent communication skills with patients and spouses before, during and after treatment.

The Doctor/Provider role is also responsible for assisting patients in any aspect as needed.

The Doctor/Provider role will also make recommendations to the Treatment Lead for any procedure or process that better serves the needs of the Practice and provides support whenever and wherever, as needed. This position plays an active role in the onboarding and training of any new Team Member.

Professional and Personal Skills:

Excellent interpersonal skills to maintain effect rapport with patients, spouses, doctor, team members and the community.

Effective verbal skills to communicate with patients and family. Ability to effectively provide
hands-on, or telephone patient education.

The Doctor/Provider role follows direction and the set standards in all areas as needed, makes reasonable decisions to ensure the success of the Practice, seeks ways to increase efficiencies, is dependable, knowledgeable.

Top 5 skills:
1. Consistent, positive and service oriented verbal skills.
2. Creates and maintains an environment that is welcoming and shows empathetic authority when treating patients. 
3. Proven ability to test and treat patients maintaining current standards of care for our patients. Properly fit patients with treatment technology, program technology properly to provide the highest level of care for our patients. Make strong treatment recommendations based on our patients hearing healthcare needs. Accurate record keeping for chart entries.
4. Consistent follow up with patients utilizing our core values to maintain the highest level of care for our patients and families.
5. Educate our community by participating in our live events. Be available to talk about testing, treatment and education of our patients.

Key Performance Indicators:
1. Treatments started
2. Treatment rate
3. Patients failed (return rate)

Core Values:
Treat Every Patient Properly: We recommend EVERY patient begin treatment with the best treatment!
Solve Problems: Own the problem in front of you and solve it!
Document Details: Always Document the Details in Your Work!
A genuine understanding of the Vision, Core Focus, Core Values and Employee Handbook are essential. This position is eligible for the goals and incentives bonus plan and each goal is as an integral part of the job description.  

There is a clear path to advancement with salary increase and potential partnership in the business if so desired.

Degree must be an AuD. 

Will consider a newly post Externship indivudual. 

About Macomb Audiology

Macomb Audiology and Hearing Aid Center is a 20 year successful private practice in West Central Illinois. We are looking for someone to join our team. Our overall mission is to improve and enrich our patient's lives through a caring, empathetic, professional, and scientific approach to hearing healthcare.

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