DescriptionThe main duties include, but, not limited to, answering and re-directing incoming telephone calls to the medical center, provide Patient Information, Department Information and On Call Schedule information as requested by callers, process routine and emergency calls, monitor, triage, activate and dispatch emergency personnel for all hospital emergencies and disasters. Monitor and report various Emergency Alarm Systems, triage and report all Elevator Malfunctions. As the first point of contact for incoming calls to the medical center, it is expected that all Customer Service Initiatives are followed and adhered to at all time. It is also expected that all departmental and hospital polic