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Posted: 14-Aug-24
Location: Farmington, Missouri
Salary: Open
Categories:
Internal Number: 76599
BJC HealthCare is seeking a Full-Time Lead Patient Service Rep (PSR) at our Medical Arts Clinic Multispecialty Office (1103 W Liberty Street, Farmington MO 63640).
Position Details:
- Shift Day Hours: Monday - Friday (8am – 5pm)
- Role is supporting 17 front desk PSR’s
- Training and mentoring the staff
- Acting as a go-to expert for questions related to insurance, registration, and workflows
If you have experience in one of the below areas, you could be a great fit:
- Patient Advocate
- Patient Service Specialist
- PSR
- Patient Access Rep
- Medical Receptionist
- Medical Office Secretary
Next Steps:
- If selected to move forward with Interview Process, a Talent Advisor will contact you via email for a screen
Overview
BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.
Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.
Medical Arts Clinic is a multi specialty clinic located in Farmington, Missouri.
Preferred Qualifications
Role Purpose
The Lead Patient Service Representative acts as a subject matter expert on all front office activity & procedures and directs the patient flow process at the physician office. This position maintains a strong knowledge of and trains new and/or junior level team members on work processes. This position also serves as the primary point of contact in the absence of the supervisor, as well as a point of escalation on complex work situations.
Responsibilities
Minimum Requirements
Education
Experience
Supervisor Experience
Preferred Requirements
Experience
Benefits and Legal Statement
BJC Total Rewards
At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.
- Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
- Disability insurance* paid for by BJC
- Pension Plan*/403(b) Plan funded by BJC
- 401(k) plan with BJC match
- Tuition Assistance available on first day
- BJC Institute for Learning and Development
- Health Care and Dependent Care Flexible Spending Accounts
- Paid Time Off benefit combines vacation, sick days, holidays and personal time
- Adoption assistance
To learn more, go to www.bjctotalrewards.com/Benefits
*Not all benefits apply to all jobs
The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer