Required: 

Bachelor’s degree in computer science, information systems, electrical engineering or a related field. Five years of experience in job offered, or as a network engineer, network consultant or a related occupational title.

Alternatively, the employer will accept a Master’s degree in computer science, information systems, electrical engineering or a related field plus three years of experience in job offered, or as a network engineer, network consultant or a related occupational title. The employer will accept any suitable combination of education, experience and training. Demonstrated experience and knowledge on Cisco voice call manager and contact center infrastructure. Experience analyzing end-user business communication needs and devising effective cost-efficient recommendations. Experience researching and testing new communication and networking technologies and processes. Experience with data networking skills including IP and Ethernet routing and switching based network design. Experience performing testing and implementation utilizing the OSI model/ seven-layer and industry protocols including OSPF, HSRP, EIGRP, BGP, TCP/IP, 802.1x, IPSec, Radius, and TACACS+. Experience using network protocol analyzers and sniffers including WireShark and Fluke tools. Experience deciphering packet captures. Demonstrated experience and knowledge of IEEE 802.11 wireless standards and Aruba wireless controllers. Experience with voice and wireless services including SIP trunks, unified messaging, conferencing, and integrated access services. Experience working with support systems for network management including voice technologies, IP switching, and routing architectures supporting VoIP and ISP services. Experience working with VLAN, VRF, HSRP, Port Security, Traffic Shaping, Priority Queuing, Class of Service (CoS). Experience utilizing troubleshooting tools including traceroute, ping, mtr, nmap, netstat, ipconfig or ifconfig, and iperf. Experience providing communication system status reports to management or support personnel. Experience communicating with product end-users. Demonstrated experience working both independently and in team-oriented environment. Demonstrated experience writing clear, precise, detailed, comprehensive, and grammatically correct letters, memos, reports, policies, and procedures. Demonstrated knowledge in the following skills: Demonstrated knowledge of DNS, DHCP, WINS and TCP/IP. Demonstrated knowledge of Voice/VoIP and Wireless platforms including soft switches, communications manager, Unity, Unity connection, Voice Gateways, Feature Servers, Application Servers, Media Servers, IADs, and Wireless devices. Demonstrated knowledge of different cabling types: Multimode fiber, single-mode fiber, LC versus SC, 10/100/1000BaseX, Cat5, Cat5e, Cat6, RJ45, and RJ11.