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This position is responsible for the day-to-day management of the cardiac rehab department. This role will guide patients through a 12 week exercise program, aimed to reduce cardiac events, improve heart failure outcomes and improve quality of life.  The Registered Nurse coordinates with members of the health care team to educate patients on severity of condition and coordinate complex care needs. The RN acts as an educator, resource, and advocates for members and their families to ensure a maximum level of independence.  This role works in conjunction and collaborates with a multidisciplinary care team, which includes providers, nurses, case managers, social workers, and educators. 

Primary Responsibilities:

• Functions independently, utilizing the nursing process to triage member biometric and subjective data and member telephone calls in accordance with approved protocols ensuring safe, quality patient care in the least restrictive care setting
• Completes patient assessments and relays concerns to appropriate care providers when needed, utilizing sound professional judgment and clinical decision making skills
• Works closely with specialty and PCP providers and clinic staff to identify members with heart failure related exacerbations and coordinates member visits with specialists / PCP as needed
• Assesses member or caregiver to determine their understanding of the severity of their disease process and ability to carry out instructions provided by RN or clinic staff
• Establishes a trusting relationship with members, caregivers, clinic staff and providers through regular communication and follow up regarding patient needs and concerns
• Utilizes appropriate motivational interviewing techniques necessary for providing effective education and encouraging adherence with recommended healthcare regimen
• Makes referrals to outside sources
• Researches specific clinical situations and collaborates with multidisciplinary care team including physicians, nurses, case managers, social workers and other educators/health coaches to assure that a well-coordinated treatment plan is formed
• Engage patient, family, and caregiver regularly to assure that a well-coordinated treatment plan is put into action and any new needs or concerns are identified in a timely manner
• Manages patient case load in an efficient and effective manner utilizing time management skills to facilitate the total work process
• Provides constructive information to minimize problems and increase customer satisfaction
• Seeks ways to improve job efficiency and makes appropriate suggestions following the appropriate chain of command
• Enters timely and accurate data into electronic medical record and other applications necessary to communicate patient needs and ensure complete documentation of patient visits and phone calls
• Performs all other related duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Education:
  • Bachelor’s degree in Nursing, or
  • Associate’s degree in Nursing combined with five or more years of experience
• Current, unrestricted RN license to practice in the applicable state of employment
• 2+ years of diverse clinical experience caring for acutely ill patients with multiple disease conditions
• Experience related to patient education and/or motivational interviewing skills
• Proficient in PC software computer skills such as Microsoft Word, Excel, Power Point, and other departmental specific programs/applications
• Proven excellent verbal and written skills
• Proven planning, organizing, conflict resolution, negotiating and interpersonal skills
• Proven ability to interact productively with individuals and with multidisciplinary teams
• Proven independent problem identification/resolution and decision making skills
• Proven ability to prioritize, plan, and handle multiple tasks, demands simultaneously
• Ability to travel occasionally

Preferred Qualifications:

• CCU/ICU experience
• Cardiology experience
• BSN degree with current, unrestricted RN license to practice in the applicable state of employment
• Experience working with geriatric patient population
• Bilingual (Spanish) language proficiency

Physical & Mental Requirements:  

• Ability to lift up to 10 lbs 
• Ability to push or pull heavy objects >25 lbs with assistance 
• Ability to sit for extended periods of time 
• Ability to stand for extended periods of time 
• Ability to use fine motor skills to operate office equipment and/or machinery 
• Ability to properly drive and operate a company vehicle 
• Ability to receive and comprehend instructions verbally and/or in writing 
• Ability to use logical reasoning for simple and complex problem solving 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.   

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

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