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Posted: 07-Sep-24
Location: Los Angeles, California
Salary: Open
Categories:
Internal Number: 142164230
The Credentialed Trainer is responsible for the training, design, development, testing, and implementation of clinical application training classes, systems, tools, and documentation.
In this role, you will:
- Provide ongoing skills training, customer service, and support to clinical users through knowledge of clinical processes and practice standards
- Provide 1st level computer troubleshooting and maintenance in the classroom environment
- Work with business units, clinical applications teams, and technology support teams to determine training needs and to develop appropriate training programs, acquire necessary technology, and to apply appropriate learning approaches accordingly
- Support ongoing optimization efforts through activities that may include, but is not limited to, the following: rounding, mobile skills labs, fairs, and webinars. The Credentialed Trainer is required to reach Epic Credentialing
This is a 6 month fully on-site contract role. Contract appointments may convert to Career.
Note: This posted position is 1 of 7 positions available for hire. Applicants will apply through this requisition and if selected will be hired into one of the available positions.
- Pass a credentialing test with a minimum score of 85% which requires presenting an Epic lesson to a panel that includes the Principal trainer and a representative from the CareConnect project team (continued employment will be dependent upon credentialing status)
- Strong verbal communication and public speaking skills
- Demonstrated ability to effectively teach using a variety of learning styles
- Positive interpersonal skills including the ability to build rapport easily
- Proficiency with information systems technology including Microsoft Office Suite, Sharepoint, email, intranet and other systems
- Adult education and classroom teaching experience highly desired
- Working knowledge of adult learning theory and/or training approaches and best practices
- Strong understanding of relevant department workflows or ability to learn about workflows
- General understanding of system configuration
- Strong interpersonal skills with ability to build rapport easily
- Strong writing ability
- Ability to work in small groups under tight project deadlines
- Bachelors degree preferred or equivalent work experience
- Required to become credentialed in Epic Application
