AdventHealth Information Technology

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Award-winning IT Department

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:  Full-Time, Monday - Friday

The role you’ll contribute:

The Epic Information Systems Revenue Cycle Team Supervisor Analyst has a comprehensive understanding of system build and implementation, the ability to analyze and understand business problems, and the knowledge to make solution recommendations that meet the organizational goals of maintaining clinical, revenue cycle and business systems.  They provide a secure, effective, integrated patient care delivery system that continually improves outcomes, reduces cost, increases efficiency, and enhances patients’ experiences.

The value you’ll bring to the team:

• Demonstrates proficiency or advanced functional knowledge of Epic, applicable third-party solutions, and the Microsoft suite of products
• Develops and maintain collaborative relationships with all stakeholders; meets with customers and sponsors to capture business & technical requirements
• Demonstrates knowledge of processes within the facility department; assesses workflow processes, identifies gaps, defines necessary process changes, and develops future workflows related to the implementation of new solutions or functionality
• Designs, builds and configures within assigned Epic system modules and any supporting third- party applications; develops and maintains system process documentation and outlines process steps using appropriate tools; identifies and implements requested changes to the system
• Designs and develops test scripts and materials for end-to-end workflow testing; Performs unit, system, and integration testing per standards, to include negative and regression testing; documents outcomes.
• Remains current on industry trends and vendor/application/system updates. Ensures that all software modifications/upgrades are working according to Epic specifications.
• Follows departmental standards for software configuration control, quality assurance and version releases; Provides documentation on system upgrades and new releases of Epic applications; provides training if required
• Troubleshoots issues or system deficiencies and initiates escalation procedures as required. Provides recommendations for resolution of the problems found
• Leads multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and Lean methodologies. Communicates project status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones.
• Actively participates in and leads project, team, departmental and other meetings as required. Reports status updates, accomplishments, task and any barriers to manager.
• Oversees projects with minimal supervision to include the planning, design, execution and on-going monitor of activities to ensure successful completion and meeting of deadlines
• Acts as a super user of supported applications, trains and mentors new employees with some coaching

Qualifications

The expertise and experiences you’ll need to succeed:

• College Degree (AS, Diploma, B.A., B.S. or 2-4 years of commensurate experience) in a field of study such as business, IS, or a healthcare related is required
• 5-years’ experience documenting workflow design and identifying areas for improvement
• Experience communicating complex technical concepts to a non-technical audience
• Advanced knowledge of HL7 concepts and operating within an integrated healthcare applications environment. Yearly participation in ongoing education either formal or through conferences, active professional organization participation, or journal presentations.
• Epic Certification and/or proficiency of related application suite of products (within 3 months of completing classes)

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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