GENERAL SUMMARY:

Schedules patients for surgery and preoperative testing as indicated. Reviews patient medications and health histories, as needed.

PRINCIPLE DUTIES AND JOB RESPONSIBILITIES:

·       Schedules patients for surgery and completes facility paperwork

·       Obtains necessary scheduling, demographic, insurance, and clinical information to schedule, cancel, or reschedule events by calling the physician office, department, or a scheduling supervisor with a minimum of call transfers or callbacks

·       Schedules surgeries with physicians and physician office staff by method used at that facility. Maintains each hospital schedules by different methods i.e. calls, faxes, etc.

·       Consistently maintains and improves skills such as telephone etiquette, typing accuracy/speed, and communications

·       Calls designated departments with information for add-on cases if patients are not yet admitted to the hospital.  Prepares and sends reservations for each case scheduled to designated departments within established timeframes

·       Responds to multiple inquiries from telephone, intercom and direct communication regarding scheduling of surgery and the main operating room suite.

·       Assists with orientation of staff members as needed

·       Prepares the advance surgical schedule. Scrutinizes the tentative schedules and contacts Team Leader, Charge Nurse, Admissions, surgeons, etc. and reviews other information that affects administration of schedule

·       Performs other duties as assigned

Qualifications

KNOWLEDGE AND SKILLS REQUIRED:

·       Ability to communicate appropriately and effectively with patients and their family, hospital staff, nurses, physicians, and other health care professionals

·       Knowledge of commonly used concepts, practices, and procedures in the health care industry

·       Must be able to read, write and speak conversational English

·       Proficient computer skills and knowledge of Microsoft Office

·       Ability to document accurately and concisely

EDUCATION AND EXPERIENCE REQUIRED:

·       High School Education or equivalent

EDUCATION AND EXPERIENCE PREFERRED:

·       One year of technical experience

·       One year of Cerner scheduling experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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