Nemours is seeking an IS Business Applications Associate Analyst (Full-Time to join our Nemours Children's Health team. Preferred location for this position is Orlando, Florida or Wilmington, Delaware.

This position is remote position.

This position is responsible for providing direct support to end users in the efficient and accurate utilization of IS business and clinical applications, and the electronic medical record. Analysts participate in building, testing, and validating new functionality and engaging in custom configuration activities. Analysts perform in-depth analyses of workflows, data collection, report details and other technical issues associated with healthcare applications. The Analyst should have the ability to recognize opportunities for process improvement and optimization activities designed to create more knowledgeable end users. The role of this position includes acting as a change agent, educator, and resource in advancing the strategic mission of Nemours, while advancing knowledge and avoidance of data systems risks. This position may be a remote position.

Job Responsibilities

• Epic printing and workstation provisioning
• Build, manage, and maintain Epic and other integrated application environments
• Provide technical assistance to analysts and serve as an Epic liaison to other IS teams
• Achieve and maintain application specific certification in accordance with vendor requirements.
• Provide site specific, on call support and first line support to end users with the goal of enhancing and elevating proficiency in the use of the IS business and clinical applications, and the electronic medical record.
• Conduct workflow analysis and assess need for workflow redesign and process improvement.
• Assist in configuring healthcare applications to meet the requirements of end users while maintaining and promoting enterprise standards.
• Participate in the evaluation, testing and validation of new release and upgrade functionality.
• Develop project management skills and utilize project management methodology in daily work to ensure achievement of project goals. May lead projects impacting multiple teams.
• Facilitate change and employ change management methods in advancing innovation, technology, and decision support.
• Respond to assigned Service Now tickets within the defined timeframes.

Job Requirements

• Preferred 4-year degree or a 2 year degree with equivalent experience required.
• Internal Associates only: Equivalent work experience may be considered for internal candidates in lieu of education requirements.
• Minimum of one (1) year experience required.
• Strong software and application knowledge.
• Application specific certifications as required.
• Project Management experience preferred.
• Prior electronic medical record experience preferred.