Behavioral Health Therapist Part-Time Days – AdventHealth Shawnee Mission
All the benefits and perks you need for you and your family:
Vision, Medical & Dental Benefits from Day One
Student Loan Repayment Program
Received Magnet® recognition from the American Nurses Credentialing Center in January 2019
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule:Part Time Days, 24 hours/week
Shift:
Monday, Tuesday, and Wednesday 8:00am-4:30pm
Location: AdventHealth Shawnee Mission
9100 West 74th Street, Merriam, KS 66204
The community you’ll be caring for:
At AdventHealth Shawnee Mission, formerly Shawnee Mission Medical Center, you're more than just a number on a chart. You're a whole person, who functions best when physically, emotionally, and spiritually fit. Find whole-person care, dedicated teams and staff, and a wide variety of medical services, all at our hospital in Shawnee Mission, Kansas.
The role you’ll contribute:
GENERAL SUMMARY:
The Patient Experience Ambassador has a knowledge of the broad scope of services offered by the Department of Radiology and models positive customer service behaviors. The Patient Experience Ambassador will engage customers and staff to enhance their experience at SMH. The primary focus will be meeting/exceeding customer needs. Duties include greeting customers and guests who come to the department and assist them with their inquiries and initiating the Radiology exam process in a positive and welcoming manner. This position also provides secretarial services for the department; managing and maintaining the Radiology film library; obtaining necessary operating supplies for the department; coordinating communications and performing clerical duties.
The value you’ll bring to the team:
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:
· Meet/exceed patient needs in a positive and courteous manner
· Must be responsive to the needs of a variety of individual (clients, physicians, professional staff and associates).
· Must be an active team member, be flexible, be able to function independently, and is adaptable and productive when requested to rotate to various areas in the department.
· Contacts Facilities Management and Environmental Services departments when necessary
Follows the AIDET model(Acknowledge, Introduce, Duration, Explanation and Thank.
· Assists with the maintenance of computer hardware as appropriate, recognizes when extra assistance is needed, and makes the request to the appropriate associate.
· Faxes, files and mails various reports and information.
· Performs other related duties as required and deemed necessary per adiology Director.
· Follows the Standard of Behavior guidelines per hospital policy.
· Incorporates patient, physician, customer needs and concerns into decision-making and organizational action.
· Greets all visitors and customers who come to the department.
· Answers telephone calls, accepts and relays messages. Possesses a general understanding of the various radiological exams and answers questions of public inquiry when appropriate, and refers calls when and where indicated.
· Gives customer appropriate instructions and exam preparations for future exams as indicated by the procedure.
· Answers phones and assists customers and physicians with inquires and film check outs. Assists customers and physicians when in the department.
· Takes requisitions off the printer and places in the appropriate boxes.
· Assists radiologist with problems as they arise.
· Fills out information when addendums are requested and takes them to radiologist.
· Fax reports when requested by the doctors offices.
· Checks the tube and distributes mail to appropriate areas.
Qualifications
The expertise and experiences you’ll need to succeed:
KNOWLEDGE AND SKILLS REQUIRED:
· Basic computer skills
EDUCATION AND EXPERIENCE REQUIRED:
· High School Diploma or Equivalent
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.