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University of Minnesota Physicians
Edina, Minnesota
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Optum
San Antonio, Texas
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Hepatology Nurse Navigator
Responsible for serving as the first reliable point of contact for Patients, Families and Providers.Principal Accountabilities:1. Serves as patient and family advocate for liver patients. 2. Coordinates the scheduling of appointments to expedite the plan of care and to promote continuity of care. 3. Schedules, re-schedules, and cancels appointments for the appropriate outpatient service.4. Assists in education of the patient/family to understand disease process and care map. 5. Assists in answering patient calls, triaging patient calls, initiate call backs and follow-up to meet the needs of the patient. 6. Assists with communication to internal departments and external contacts for navigating the Liver Tr
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