Under the direction of the Director of Finance – Post Acute Care Services, this is a management position responsible for Home Health and Hospice billing through final resolution of patients accounts to maximize collectible revenue and minimize outstanding discharged receivables. This position oversees collection and follow-up activities, identification and processing of appropriate write-offs, accurate resolution of all credit balances, and prompt response to follow-up issues. Ensures compliance to contract billing requirements to include all coding edits. Oversee Managed Care Liaison’s functions to ensure collaborations with Patient Account Representatives. Provides timely feedback and education to appropriate departments, Directors, Supervisors, and staff. Works closely with Clinical Directors, Managers, Supervisors, Managed Care Liaisons, and Intake Coordinators to ensure that billing information is provided to Patient Accounting Staff.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

• Must be able to demonstrate excellent problem-solving and analytical skills.
• Ability to manage multiple deadlines and be flexible when priorities change.
• Proficiency in Excel, Word, and PowerPoint.
• Results-oriented professional management skills. Good mathematical skills.
• Strong verbal and written communication skills required.
• Ability to learn new systems and become proficient in development of reports via hospital systems and tools provided.
• Must demonstrate sound decision-making and prioritization skills.
• Requires extensive knowledge of commercial, Medi-Cal, Medicare, and workers’ compensation.

Required:

• High school graduate
• Minimum three years experience in healthcare patient accounting

 Preferred:

• BA or BS degree in Business Administration preferred.
• AAHAM CPAT certification preferred.
• Management experience preferred.

About PIH Health

PIH Health is the Communities’ Health and Wellness Partner Our network of highly trained and compassionate physicians, nurses, clinicians, staff and volunteers work tirelessly and collaboratively every day to maintain and enhance the health and wellbeing of every member of our service areas. And when needed, we are here to coordinate care, manage chronic disease, and treat health conditions for the best possible outcomes. We’re a nonprofit, regional healthcare network with three hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare. We serve more than 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. Why PIH Health? Our culture is built around our core values, which are the guiding principles for everything we do. For over 60 years, PIH Health has maintained a sense of community and a family-like cultur...e where patients are the top priority, and employees and volunteers are proud to be affiliated with such an outstanding organization. PIH Health Hospital - Whittier Our Whittier campus delivers outstanding and compassionate care to patients, every day. Among other awards, PIH Health Hospital - Whittier has been named one of the nation’s 100 Top Hospitals® for the third consecutive year by Truven Health Analytics. PIH Health Hospital in Whittier, CA is located 30 minutes east of Los Angeles, close to the Los Angeles and Orange County border. There are many great communities in which to live that surround the hospital. This means easy access to work, great dining, shopping, entertainment and spectacular beaches. Whatever your passion, you’ll find the right place for it here. PIH Health Hospital - Downey is a nonprofit hospital with a rich, nearly 100-year history of meeting the healthcare needs of its community. The Downey campus is part of the PIH Health comprehensive health network consisting of two hospitals, 18 medical office locations and a host of specialty services. According to US News & World Report, the hospital scores highly in patient safety and orthopedics. With 955 employees, the hospital is the 5th largest employer in the city of Downey.

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