Required:

• Ability to travel to various UCLA Health locations  
• Availability to work various days/shifts and occasional weekends
• Must be able to provide availability at least one month in advance with 2 shifts-16 hours per week including one weekend per month
• Knowledge of medical terminology
  
• Knowledge of major medical insurance plans and types of coverage provided
• Skill in setting priorities which accurately reflect the relative importance of job responsibilities
• Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to creatively integrate competing demands into a productive working environment
• Skill in using a PC with associated programs including Word, Excel, and E-mail, demonstrated work experience with a database computer program

Preferred:

• Knowledge of specific specialty practice and workflows
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programs
• Knowledge of hospital computer system, personal computer systems, and the various software products to perform administrative work
• Familiarity and knowledge of authorization process and managed care programs