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Posted: 20-Nov-24
Location: Denver, Colorado
Salary: Open
Categories:
Internal Number: 24041120
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind, and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full-time
Shift: Wednesdays - Sundays 2:00 pm - 10:30 pm
Location: 2525 S DOWNING ST, Denver, 80210
The role you’ll contribute:
Operates switchboard or telephone console to route incoming calls and place outgoing calls. Monitors and initiates protocols for life safety alarms. Follows pre-established guidelines to perform job functions. Applies knowledge of commonly used terminology, concepts, practices, and procedures within the hospital.
The value you’ll bring to the team:
- Demonstrates the appropriate greeting when answering the telephone identifying the department and self to internal customers and correctly identifying facility name to external customers.
- Overhead paging including all emergency overhead paging according to proper procedure.
- Demonstrates that you pleasantly answer and accurately transfer all calls in a timely and confidential manner.
- Consistently monitors and timely and accurately responds to all alarms by following proper procedures.
The expertise and experiences you’ll need to succeed:
- High School Diploma or GED
- One year previous high volume telephone experience in a healthcare setting.
- One year previous customer service experience.
