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Posted: 18-Dec-24
Location: Apopka, Florida
Categories:
Internal Number: 24043713
All the benefits and perks you need for you and your family:
- Benefits from Day One
- Paid Time Off from Day One
- Career Development
- Whole Person Wellbeing Resources
- Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift: Monday – Friday, 8:30am – 5:00pm
Location: 5050 Wesley Rd Apopka, FL 32712
The role you’ll contribute:
Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. Primary responsibility is the provision of distributive functions and pharmacy operational tasks, which includes but is not limited to assisting the pharmacist with all duties of preparing and dispensing of medications, inventory management, pharmacy billing and customer service, and regulatory compliance. Performs duties necessary for the effective daily operation of all department services and programs. Accurately responds to prescription dispensing requests, coordinates medication access and adherence, prepares medications for pharmacist review/check, performs claim adjudication and processes customer (patient) account reconciliation. Facilitates prior authorization and appeals processes as well as patient management program operations.
The value you’ll bring to the team:
- Leads AdventHealth employee prescription plan diabetic pump supply and CGM pharmacy dispensing operations, performing all data entry, PA coordination and member communication activities ensuring the prescription plan is working as designed
- Plays an active role in customer service triage processes and serves as a point of escalation for patients regarding diabetic pump supply and continuous glucose monitoring (CGM) benefits
- Processes all schedule II narcotic prescriptions, working with pharmacists to ensure appropriate fill dates and safety protocols regarding controlled substance reporting (E-Forcse)
- Manages pharmacies’ Cperx application, ensuring all electronically canceled prescriptions received via SureScripts are addressed in a timely manner, coordinating with clinical pharmacists as needed
- Trains new hires to the department on prescription data entry, claims adjudication and patient record management processes, offering ongoing support
The expertise and experiences you’ll need to succeed:
EDUCATION AND EXPERIENCE REQUIRED:
- High School degree or Equivalent
- 3 years of pharmacy technician experience, in a retail pharmacy, mail-order pharmacy, central fill or hospital setting
EDUCATION AND EXPERIENCE PREFERRED:
- Previous experience in a managed healthcare organization, medical insurance company, pharmacy benefit management or other healthcare related entity
LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:
- Florida Board of Pharmacy Registered Pharmacy Technician (RPT) license; must complete state required continuing education requirements
- PTCB- National Pharmacy Technician Certification (CPhT); must complete national required continuing education requirements
