CV Manager, Advent Health South Overland Park

All the benefits and perks you need for you and your family:

• Vision, Medical & Dental Benefits from Day One
• Student Loan Repayment Program
• Received Magnet® recognition from the American Nurses Credentialing Center in January 2019

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full-Time

Shift:

• • • Exempt

Location: 

• South Overland Park
•  7820 W 165TH ST, Overland Park, 66223

The community you’ll be caring for:

When you need care, you don’t want to have to travel far. Our dedicated, expert team at AdventHealth South Overland Park, formerly Shawnee Mission Health – Overland Park, provides excellent care to communities of southeastern Johnson County, with 24/7 emergency room services, an advanced imaging center, physical therapy and more.

The role you’ll contribute:

Cardiovascular Manager has 24-hour accountability, authority and responsibility for the quality of services, operational management and human resources management to support all cardiovascular in Cardiology Diagnostics and Cardiovascular Catheterization at AdventHealth South Overland Park (SOP).  The Cardiovascular manager fosters collaboration and a team environment with and between AdventHealth South Overland Park and AdventHealth Shawnee Mission (AHSM) Cath lab, PCVU, Cardiology diagnostics, surgery, and ancillary departments.  The manager fosters  the integration of the organization’s vision and values and accomplishes the mission and strategic plan through an accountable work team. As a member of the multidisciplinary team, the Manager collaborates with patients/customers, families, physicians, administration, and associates to exceed customer expectations in a patient focused, healing environment. The Manager will have a broad understanding and strong knowledge of procedures in the cardiac cath lab and cardiology diagnostic departments. The Manager will also have a strong understanding of department procedural requirements, equipment and staff, exercising professional judgment in performance of services and maintaining a demeanor complimentary to medical ethics.  Major functions of the Invasive/Non-Invasive  Cardiovascular Manager SOP are applying critical thinking skills and judgment in planning, problem solving and decision making related to operational flow, staffing of each of the cardiovascular procedural areas to meet patient needs. In addition, the manager facilitates communications between individual associates, other stakeholder departments, teams, physicians and the Executive Director of the Heart and Vascular service line, as well as other Medical Center personnel; The manager has and maintains clinical knowledge and skill to serve in situations in direct patient care as needed.  The Manager is responsible for the development and implementation of department policies and procedures, budget planning & accountability, comprehensive education and core competency  for the cath lab and cardiology diagnostics staff, including maintenance of staffing and scheduling management, department customer loyalty excellence, quality improvement outcomes and employee engagement.  The CV manager will work in a collaborative effort with supply chain, finance and leadership to capture lost revenues and patient charges.  The manager will report directly to the Executive Director of the Heart and Vascular Service Line. The manager is responsible for the day-to-day operations of the cardiac services at South Overland Park in collaboration with the AHSM cath lab and cardiology diagnostic managers and Cardiovascular Service Line Executive Director.  The Coordinator participates in the hiring of new staff and the daily management of current staff under the direction of the CV Service Line Executive Director.  The Coordinator participates in the process for any and all other certification and accreditations within the cardiac service line.  The Coordinator participates in the evaluation process of the team. The Coordinator conducts all business with professionalism and will model the service standards and mission of the facility.

The value you’ll bring to the team:

·         Treats co-workers, patients, physicians and guests with kindness, care and courtesy.

·         Works cooperatively within the work group and with other services, and

·         Supports an inclusive environment in which everyone can fully contribute to the organization.

·         Collaborates with office staff and scheduling to ensure a positive scheduling process experience for patient, physician, and office staff.

·         Leads and facilitates associate engagement initiatives.

·         Provides supervision and direction to cath lab and cardiology diagnostic staff.

·         Ensures and maintains regulatory requirements and documentation of such

·         Adheres to Radiation Safety Standards and serves on radiation safety council.

·         Ensures training for and holds associates accountable to safety standards and sterile technique; Also demonstrates sterile field and technique competency;

·         Takes responsibility for making difficult or unpopular decisions, e.g. terminating poorly performing staff, eliminating a department resource to improve efficiency.

·         Holds self and others accountable for meeting objectives and commitments.

·         Ensures compliance with AdventHealth policies related to employment law and liability.

·         Accountable for efficient patient scheduling process in the Cath Lab and Cardiology Diagnostics

·         Works collaboratively with physician clinic, patient needs, central scheduling, Surgery, anesthesia and other key stakeholders to ensure a positive scheduling process experience.

·         Facilitates efficient throughput and turn-around times.

·         Ensures availability of Cardiology procedures in a timely fashion for optimum patient care and services.

·         Assists with new programs to continue growth and development of CV services.

·         Assists Director in communication of time sensitive messages and issues to staff.

·         Assists in capturing lost revenues.

·         As a Technologist or registered nurse meets respective required cath lab and/or cardiology diagnostic competencies; For example: Assists in cardiology diagnostic and/or cath lab charge role, monitoring, circulating and/or scrubs in and assists physicians when necessary, participates in emergency call if needed and performs other related duties as requested.

·         Incorporates patient, physician, customer needs and concerns into decision-making and organizational action.

·         Sets and enforces high standards to ensure customer loyalty.

·         Performs management rounding with customers.

·         Ensures appropriate associate scripting interaction with customers.

·         Promotes and holds staff accountable to patient and customer satisfaction expectations.

·         Builds on past accomplishments.

·         Strives to achieve ever-higher levels of success, and participation in decision-making processes.

·         Ensures cardiology diagnostic and cath lab staff education/training for all cardiovascular procedures continually reassesses staff by core competency testing and maintains documentation of such.

·         Works closely with Cardiology Director, physicians and peers in maintaining Quality Improvement and the development and maintenance of departmental Policy and Procedure Manuals.

·         Collaborates with Director, AHSM Cardiology Managers, surgery manager, cardiovascular clinic leadership and team leaders to review/discuss pertinent issues and strategy regarding staffing, patient care, equipment and supplies, and policies and procedures.

·         Facilitates consistency, development, and follow-up for implementation of staff cross-orientation/cross functional training.

·         Demonstrates Commitment of Personal and Professional Development.

·         Ensures implementation and maintenance of Quality Assurance and performance improvement initiatives.

·         Assumes responsibility for daily operations in the Cardiac Cath Lab and cardiology diagnostic depts at AHSOP

·         Conducts thorough analysis of projects by assessing needs, expectations, supporting data, and develops implementation plan in collaboration with team members.

·         Facilitates and encourages personal development of each staff member.

·         Ensures orientation of new associates.

·         Demonstrates patient advocacy and the ability to promote patient satisfaction.  Utilizes the Listen, Apologize, Solve, Thank (LAST) model to address patient /family (or customer) care concerns.

·         Develops orientation plan for all new associates with necessary competencies.

·         Utilizes the time and talents of others effectively.

·         Maximizes the use of all resources in a cost-effective manner.

·         Ensures the patient billing is entered/checked daily with accuracy.

·         Assists Executive Director in maintaining and developing new relationships with vendors to assist with negotiating price and supply of products for delivery of care in these departments.

·         Assists staff in procurement of equipment and supplies, giving consideration to budget current inventory, hospital procedures, and guidelines.

·         Assesses organizational needs related to workload management processes.

·         Acts as resource for all associates within the cardiovascular service line in decision-making processes.

·         Responsible for establishing and managing Departmental budgets, productivity, equipment and supply usage.

·         Actively works with staff and physicians to provide high-quality outcome as cost effectively as possible.

·         Manages supply usage as cost effectively as possible.

·         Performs cardiovascular procedures according to hospital and department policies.

·         Follows the “Standards of Behavior” guidelines per hospital policy.

·         Facilitates efficiency in the lab to accommodate procedures in a timely fashion for optimum patient care and service. 

·         Demonstrates commitment to Personal Professional Development.

·         Maintains adequate record of each procedure done.

·         Maintains appropriate clinical expertise cardiovascular procedures.

·         Utilizes PACS and Q-Site in an effective manner.

·         Performs QA according to department policy.

·         Understand and communicate job duties effectively.

·         Able to perform job related tasks with minimal supervision.

·         Demonstrates fiduciary responsibility to organization through appropriate charging and use of supplies.

·         All equipment and supplies are maintained and ordered as necessary, giving consideration to budget, current inventory, hospital procedure and guidelines.

·         Demonstrates alertness to safety hazards with equipment.  Recognizes equipment malfunctions, removes that equipment from service and notifies Facilities Management/Biomed immediately for repair assistance.

·         Ensures daily QA of imaging/hemo-dynamic monitoring equipment.

·         Leads and grows department Performance Improvement plans.

·         Adheres to radiation safety standards.

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