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Patient Care Technician I - Full Time, Nights 7p-7a, Medical Surgical/Ortho, Overlook Medical Center
Atlantic Health System
NJ,
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Memorial Sloan Kettering Cancer Center
New York, New York
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Carolina Pines Regional Medical Center
Hartsville, South Carolina
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CHRISTUS Health
Sulphur Springs, Texas
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CHRISTUS Health
San Antonio, Texas
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University of Maryland Medical System
Baltimore, Maryland
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Veterans Affairs, Veterans Health Administration
Portland, Oregon, Oregon
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Veterans Affairs, Veterans Health Administration
Nashville, Tennessee, Tennessee
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WakeMed Health & Hospitals
Raleigh, North Carolina
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Patient Experience Advisor - Patient Relations
Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.Summary:The Patient Experience Advisor ensures positive, fair, and consistent health care experience services. This role collaborates with employees on all levels, patients, and guests to conduct investigations into allegations involving care and service for the health system. The Patient Experience Advisor determines the appropriate investigatory approach, analyzes the information obtained to reach reasonable conclusion and works with parties involved to provide an appropriate verbal or written response.Responsibilities:1. Responsible for effective case management o
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