The Behavioral Health Case Manager Social Worker is responsible for assisting patients and families in recognizing and managing mental health, substance use and psychosocial issues and assists with development of disposition, communication, and execution of discharge plan. Assist with natural support, community, and patient engagement strategies including resource navigation, relapse and prevention planning, referral management, warm handoff communication etc. Functions as a resource and placement specialist for the team with strong working knowledge of MH/SU levels of care. Assists patient with self-management skills, educational materials, advocacy resources, and/or support groups so they can be full participants in their treatment and recovery. Collaborates with the Network for Advanced Behavioral Health for successful connection and patient engagement regarding inpatient placement and outpatient plans Monitors the referral platform to ensure timely placement and efficient communication. Will conduct safety assessment; arrange transportation, SDOH migration and patient/family education as needed. Monitors the effectiveness of each patient's plan. Serves as a patient/family advocate and a communication link between the provider, patient, family and community resources. Anticipates and pro-actively avoids potential delays in disposition.

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

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About WakeMed Health & Hospitals

At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the ...workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.We think it’s pretty simple – we care for our employees and our employees care for the community.

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