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Harris Health System
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St. Luke’s University Health Network
Bethlehem, Pennsylvania
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CX Strategy & Operations Associate (Hybrid)
The Customer Experience Strategy & Operations Associate will support the Senior Manager of Customer Experience Strategy by driving both strategic initiatives and operational excellence. This role combines supporting strategic projects with optimizing processes, ways of working, and communications to align teams and deliver customer-centric outcomes. This role is ideal for someone who enjoys balancing strategic thinking with hands-on operational execution to drive meaningful outcomes. Responsibilities:Strategic Initiatives:
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