AdventHealth Information Technology

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Career Development
• Whole Person Wellbeing Resources
• Award-winning IT Department

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule:  Full-Time, Monday - Friday, (On Call and After-Hours Rotation)

The role you’ll contribute:

The Epic Technical Architect is responsible for overseeing, leading, and developing application and/or workflow solutions to meet organizational needs. Designs solutions designed as a template that are scalable across systems/modules. Operates as a cross-functional application domain leader as needed. Provides deep subject matter build expertise in application/systems and ensures cross-functional integration of projects and assignments. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Leads consensus building activities with end users, operational leaders, physicians, and designated staff for the purpose of implementing solutions and/or resolving issues which may involve multiple applications and/or technical teams. Helps set standards around domain expertise for all teams.
• Leads and facilitates in defining the architecture of an application/system to fulfill requirements: gather business 
  requirements; document current/future state workflows; gap analysis; develop plans; process and requirement analysis, 
  including process mapping through current flowcharts, documenting plans, requirements elicitation, stakeholder analysis, 
  and specification gathering on complex projects. 
• Responsible for completing gap analysis, and providing technology and resource recommendations.
• Oversees the analysis, implementation and testing of updates, changes and maintenance to Epic modules and related 
  applications. Ensures end-users/business owners are notified.
• Serves as the application expert to team members and end-users/business owners on application integration and touch 
  point areas.
• Leads in development of application and system style guides and nomenclature, as well as in service recovery work: 
  gathers issues; develops fixes/solutions; implements and monitors solutions.
• Must possess strong organizational skills to monitor progress
• Provides technical guidance and oversight to highly complex and enterprise-wide implementations.
• Communicates clearly and effectively with team members, other AIT teams, customers, vendors, management, and 
  AIT leadership.
• Performs other duties as assigned or directed to ensure smooth and efficient operation of the AIT department and in 
  order to comply with AH policy and procedures.
• Works independently, with minimal supervision, under the direction and support of the Manager or Director
• Architects integration environment (including Epic Bridges and MyChart and Chronicles)
• Leads team in design of integration environment, oversees interface technical design, and serves as an expert for the 
  organization in healthcare integration
• Coordinates with other AIT teams on major projects, provides resource assignment for projects and requests at 
  manager's discretion
• Oversees the integration technical environment, responsible for managing the smooth operation and coordination of 
  production and non-production integration environments
• Assists management in keeping the integration department compliant with AIT processes and procedures (ex: Data 
  Security, Hitrust, and AIT policies directly affecting integration)
• Serves as a point of escalation for technical problems and incidents, and exercises good judgement in helping team 
  members to resolve the most complex issues
• Participates in 24X7 on-call rotation

Qualifications

The expertise and experiences you’ll need to succeed:

KNOWLEDGE AND SKILLS STRONGLY PREFERRED:

• Ability to logically read and comprehend technical and/or functional manuals and instructions
• Research and analysis skills to design new interface architecture or enhance existing interface architecture for complex solutions
• Extensive knowledge of problem analysis, structured analysis, and design/programming techniques.
• Knowledgeable, experienced, and proficient in multiple Epic modules.
• Ability to determine issue impact and resolve complex issues in stressful situations
• In-depth knowledge of healthcare interoperability concepts and architecture (such as: Epic, Cerner, Athena or other EMR interoperability functionality)
• 3 years of technical architecture experience
• Subject matter expert in Epic workflows from build, workflow, and infrastructure 
• Experience coordinating and managing competing priorities and issues to facilitate appropriate client support and escalation of issues
• Integration development experience (such as mapping, scripting, connectivity, and configuration)
• Troubleshooting experience 
• Experience providing technical oversight for complex projects through project life cycle
• Experience clearly communicating complex ideas and problems to team members and leadership
• Experience leading and working on multiple complex projects concurrently

KNOWLEDGE AND SKILLS PREFERRED:

• • Knowledge of HL7 standards (HL7 v2, FHIR, CDA)
  • Knowledge of scripting languages (such as TCL, Korn Shell, FSI Scripting or comparable)
  • Knowledge of interface engines and their architecture (such as Health Connect, Epic Bridges, Cloverleaf, Cerner Open Engine, or comparable interface engine) 
  • Experience in programming and problem analysis
  • 4-6 years of programming/systems analysis experience with emphasis in applications and systems architectural design and development – database and middleware technologies is preferred
  • Experience of systems integration or HL7 interface development experience (such as designing, building, programming, installing and supporting HL7 interfaces)
  • Experience with MDM (mobile device management)

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's degree in a field of study such as Computer Science, Information Technology, or related field, OR equivalent IT work experience 
  
  

EDUCATION AND EXPERIENCE PREFERRED:

• • EpicCare Bridges Required
    
  • EpicCare Ambulatory

LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED:

• •Epic Bridges (or obtain within 6 months of hire date)
  
  

LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:

• • EpicCare Ambulatory

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

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