Summary:

The Information Services Lead is responsible for leading and coordinating the efforts and content within the designated focus area. This position is the most senior level and will require coordination and consistency across related IS teams. Specific responsibilities include providing oversight for applications support including Incident, Problem, Request and Change Management. This position requires a self-starter with the ability to work with minimal oversight.

Requirements:

• Associates or Bachelor?s degree preferred with a focus in healthcare, business, or information systems. Ability to present complex data in meaningful method, i.e., charts, graphs
• Ability to adjust to and implement change
• Problem Solving skills
• Multitasking skills
• Work as a team member
• Proficient in Microsoft applications including Word, Excel, and PowerPoint
• Excellent customer service skills
• Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
• Strong organizational skills in managing multiple priorities
• 5-7 years of experience within supported healthcare, business, or information systems
• Supervisory experience preferred
• Preferred 2+ years project management experience or equivalent
• Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects
• Develops new functionality for requests with little to no direction and leads multidisciplinary teams throughout project
• Regularly serves as mentor or knowledge resource to peers across community
• May have functional supervision responsibilities of other team members
• May provide input into performance reviews and corrective actions for team members
• May recommend and coordinate scheduling of work assignments, daily priorities, and directing the work of team members
• Makes decisions regarding daily priorities for a work group; provides guidance to and/or assists team members on non-routine or escalated issues
• Works in a team setting, sharing information and assisting other junior team members
• Possesses and demonstrates detailed healthcare knowledge and systems expertise
• Excellent project management and communication skills, both verbal and written
• Able to independently coordinate and lead projects
• Associated certifications on area of focus, preferred

For Epic Analysts:

• Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date)
• Certifications or Proficiencies must stay current by maintaining new version training

Work Type:

Full Time

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About CHRISTUS Health

CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.

Connections working at CHRISTUS Health

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