The Nurse Aide I/Clinical Secretary provides appropriate secretarial support to patients/families and professional staff to ensure efficient customer-oriented service delivery.

The Nurse Aide I/Clinical Secretary actively supports and incorporates WakeMed's Patient & Family Centered Care (PFCC) model by delivering patient care under the direction of the Registered Nurse.

The four key concepts of PFCC are:

- Dignity and Respect = Listen to and honor patient and family perspectives and choices

- Information Sharing = Communicate and share complete and unbiased information with patients and families in ways that are affirming and useful

- Participation = Patients and families are encouraged and supported in participating in care and decision-making at the level they choose

- Collaboration = Patients and families and the Nurse Aide I/Clinical Secretary collaborate in the delivery of care.

The Nurse Aide I/Clinical Secretary understands the needs of the organization and supports the mission, vision, values, and aspirational goals.

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

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About WakeMed Health & Hospitals

At WakeMed Health & Hospitals, we are guided by a simple – yet powerful mission: to improve the health and well-being of our community by providing outstanding and compassionate care to all.To deliver on this mission, WakeMed employs the “best minds and the biggest hearts” in the business. Our team includes over 8,500 experienced registered nurses, technologists, medical professionals, support staff, and a medical staff of more than 1,200 physicians and advanced practice providers who are dedicated to putting patients first.When it comes to culture and benefits, we recognize that when we take good care of our employees, our employees can take even better care of our patients. We proudly offer competitive salaries that reflect background, experience and special skills. Our benefits programs are designed to give you and your family the support you need for today while planning for a successful tomorrow. We promote diversity in the ...workplace, provide equal employment opportunity for all qualified applicants, and we participate in E-verify.We think it’s pretty simple – we care for our employees and our employees care for the community.

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