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Department

Job Summary

Under minimal supervision, serves as a liaison between Adolescent Psychiatry and other Denver Health Departments to help maintain exemplary continuity of care and workflow between departments. Provides education to Adolescent Psychiatry staff as well as Denver Health physicians and other medical staff and community agencies regarding the Emergency Commitment (EC)/Involuntary Commitment (IC) laws, policies, and procedures. Establishes a learning alliance with staff to increase knowledge, skills, abilities, and attitudes. Performs culturally competent individual, family, and group therapy; care plan development; case management; and referral work within Colorado OBH Standards for clients on Emergency and/or Involuntary Commitments. Acts as a liaison between the City Attorney, the State Involuntary Commitment Coordinator(s), individuals acting as petitioner for Involuntary Commitment, and client. Coordinates physician coverage for IC clients admitted to Adolescent Psychiatry. Participates in policy planning and implementation, and creation of standard work. Oversees all billing for case management and physician services. Strives to create positive customer experience by committing to higher standards. Maintains compliance with withdrawal management regulations.

Essential Functions:

• Provides direct service to patient populations served and their families. (5%)
• Responsible for bio-psycho-social evaluation/ intake, designs treatment recommendations and creates service plans, at time of admission. (5%)
• Ensures evaluations and service plans cover a broad range of patient functioning and serve as the clinical justification for admission into the recommended level of care. (5%)
• Ensures all documentation clearly addresses the patient's individual life areas, in need of clinical support, to achieve positive clinical outcomes. (5%)
• Facilitates both educational and therapeutic groups as well as individual sessions and fundamental case management. (5%)
• Works as a member of a multidisciplinary patient care team demonstrated by the capacity to ask for additional tasks, or helping team members when not busy. (5%)
• Coordinates medication/medicinal needs of patients with medical sources. (5%)
• Responds to patient and referral needs in a timely, professional and non-defensive manner. (5%)
• Documents legibly, while accurately reflecting the patient?s clinical progression. (5%)
• Ensures all therapeutic interventions and patient response to interventions are documented within the prescribed guidelines. (5%)
• Ensures all service updates and documentation are completed per established state and agency guidelines. (5%)
• Coordinates patient billing and modifies treatment program in accordance with insurance coverage, plan provisions and individual ability to pay. (5%)
• Helps maintain a safe environment for patients by responding to staff supports. (5%)
• Utilizes a variety of crisis intervention techniques, such as CPI, to respond to aggressive behavior. (5%)
• Assists with filling in-service needs as requested. (5%)
• Makes attempts to re-engage any client who seeks a premature discharge from the program. (5%)
• Provides administrative support and assists in developing, implementing and interpreting policies, procedures, and programs. (5%)
• Routinely communicates with the Addictions Supervisor regarding staff, services, activities and problems needing departmental attention. (5%)
• Delegates authority and responsibility, as appropriate. (5%)
• Provides Adolescent Psychiatry staff education on evidence-based practices in working with clients with dual diagnoses in a detox setting. (5%)
• Routinely meets with physicians for review of active cases, problem solving, continuity of care, ongoing communication, and consultation. (0%)
• Coordinates with Psychiatric Emergency Services with clients under an Emergency or Involuntary Commitment to ensure continuity of care. (0%)
• Identifies new and changing resources and programs in the community in order to provide services to patients, negotiates referral and application procedures for these services, and facilitates exchange of information between community agencies and staff. (0%)
• Plans, schedules, coordinates and assigns work to assure service provision, including coverage. Monitors caseloads and recommend adjustments, as needed. (0%)
• Assures departmental standards for productivity are met. (0%)
• Promotes positive Interpersonal (customer) relationship with fellow employees, physicians, patients and visitors. (0%)
• Sets clear expectation for staff by developing job specific customer service expectations and behaviors for each position supervised. (0%)
• Clearly communicates expectations to each employee and establishes expectations as job requirements and performance appraisal components. (0%)
• Delegates responsibility/authority whenever possible. (0%)
• Conducts all performance evaluations on time, working with each employee at least annually to set specific behavioral goals. (0%)
• Identifies training and staff development needs of employees and ensures appropriate training provided. (0%)
• Initiates formal/informal activities with employees to develop departmental cohesion and collegiality. (0%)
• Recognizes positive behavior and contributes to the organization using praise, appreciation and rewards. (0%)
• Actively identifies problems and opportunities for improvement, identifies appropriate solution and involves other in the implementation process. (0%)
• Utilizes methods, techniques and approaches for delivery of care that is consistent with the age group of the patient and conformance with the specific care plan developed for each patient. (0%)
• Demonstrate knowledge and applicability of the principle of growth and development over the lifespan, as well as demonstrating the ability to assess data reflecting the patient?s status and interpreting appropriate cultural information of the patient(s) to whom care/service is being delivered/provided. (0%)

Education:

• Master's degree from a certified Master?s Program in psychology or other related human services degree required.

Work Experience:

• 5000 hours or 2.5 years of post-master?s clinical experience required.
• 1-3 years experienced in trauma-informed care required.

Licenses:

• LPC-Licensed Professional Counselor - LPC State Licensing Board required,

- OR -

• LCSW-Licensed Clinical Social Worker - LCSW State Licensing Board required,

- OR -

• PSY-Licensed Psychologist - State Board of Psychologist Examiners required.
• CAS-Certified Addiction Specialist - NAADAC - The Association for Addiction Professionals required.

Knowledge, Skills and Abilities:

• Knowledge of Colorado Revised Statutes and Office of Behavioral Health regulations regarding EC and IC process, evidence-based services and application of clinical policies and procedures for the patient population served.
• Knowledge of State, Federal, and Agency mandated documentation and ability to comply.
• Knowledge of the disease progression of psychiatric and substance use disorders and motivating persons for positive change.
• Ability to identify problems/opportunities to improve care.
• Familiar with community resources available for appropriate referrals for patients.
• Effective communicate in both written and oral format.
• Ability to remain professional when patient or petitioner is angry/escalated.
• Proficient in Microsoft Excel, Word, PowerPoint.

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver?s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado?s primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

Applicants will be considered until the position is filled.

About Denver Health

Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.

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