patient satisfaction,
Lancaster, California
Miami, Florida
Bethlehem, Pennsylvania
Posted: 13-Feb-25
Location: Los Angeles, California
Categories:
Internal Number: 146238586
If you have a passion for making a positive impact on others’ lives and the nursing profession, we invite you to apply for the Chief Nursing Officer role at UCLA West Valley Medical Center.
The Senior Director and Nursing Officer, Ambulatory Services at UCLA Health is a pivotal role responsible for overseeing clinical excellence, scope of practice, and professional development for nursing and clinical staff across 280+ ambulatory clinics, including both licensed and non-licensed ambulatory clinics. This leader works closely with the Chief Medical Officer for Ambulatory Care and Ambulatory Operations Leadership to ensure the delivery of safe, high-quality, patient-centered care in the ambulatory setting. Specifically, the Ambulatory Nursing Leader is responsible for the clinical competency and performance excellence of clinical staff in ambulatory clinics, including but not limited to RNs, LVNs, MAs. As such, this leader supervises key functions such as practice standards for clinical staff, training, and education programs to ensure top of license care delivery, and seamless care coordination, regulatory compliance, and the continuous improvement of clinical workflows.
In addition to direct oversight of clinical ambulatory staff, the Senior Director, Ambulatory Nursing provides strategic guidance for broader clinical and operational efforts. This role contributes to strategic discussions regarding ongoing improvement and iteration of the clinical care model in ambulatory care. They collaborate with service line leaders, community partners, and interdisciplinary teams to align goals, standardize protocols, and address healthcare disparities. Key responsibilities include managing scope-of-service changes, overseeing clinical policies, and ensuring licensing. Through strategic planning, hands-on training, and incident trend analysis, this role fosters a culture of safety, quality, and innovation across the health system. By focusing on both individual programs and system-wide initiatives, this leader plays a vital role in advancing UCLA Health’s mission to deliver world-class care while maintaining a supportive and enriching environment for staff and patients alike.
Salary range: $177,100-436,100 annual
- RN License State of CA
- Nurse Executive Advanced Certification (NEA-BC)
- BSN required; Masters or Doctorate in Nursing or Equivalent preferred
- Progressive nursing leadership experience with at least 5 years in academic medical center with high level or organizational and hospital/ambulatory responsibility
- Extensive knowledge of clinic/center patient care management
- Highly developed knowledge of appropriate professional standards for a multidisciplinary team
- Highly developed knowledge of patient population served and the requirements for the delivery of services
- Advanced communications and interpersonal skills to promote an effective model of shared governance among multiple disciplines
- Ability to motivate and engage all levels of staff in regards to patient care programs, strategies, and organizational mission and values
- Advanced leadership, fiscal, and operations management skills
- Ability to develop nurse / clinical leaders in their adoption and promotion of a shared governance model of collaboration
- Ability to develop a systems strategic plan and implement vision across a large, complex organization
