Summary

The Director of Organizational Excellence (OE) manages administrative and clinical aspects of multi-specialty education programs and a combination of programs located across both the local health care system and national system. Director of OE has responsibility for coordinating interdisciplinary staffing - work assignments - budget - treatment services provided through Whole Health - Simulation Center operations - student onboarding - and other educational programs and services.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements:

• United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• Education (1) Have a doctoral degree in psychology from a graduate program in psychology accredited by the American Psychological Association (APA) - the Psychological Clinical Science Accreditation System (PCSAS) - or the Canadian Psychological Association (CPA) at the time the program was completed
• The specialty area of the degree must be consistent with the assignment for which the applicant is to be employed
• For the purpose of meeting this requirement - the term "specialty area" refers to the specific specialty areas recognized by the accrediting body and not to specific job duties that might require special skills
• Currently - APA accredits doctoral programs in the specialty areas of clinical psychology - counseling psychology - school psychology - or combinations of two or more of those areas
• PCSAS accredits doctoral programs in psychological clinical science
• OR Have a doctoral degree in any area of psychology and - in addition - successfully complete a re- specialization program (including documentation of an approved internship completed as part of the re- specialization program) meeting both of the following conditions: The re-specialization program must be completed in an APA or a CPA accredited doctoral program
• and - the specialty in which the applicant is retrained must be consistent with the assignment for which the applicant is to be employed
• OR - Have a doctoral degree awarded between 1951 and 1978 from a regionally-accredited institution - with a dissertation primarily psychological in nature
• AND Internships Have successfully completed a professional psychology internship training program that was accredited by APA or CPA at the time the program was completed and that is consistent with the assignment for which the applicant is to be employed
• OR New VHA psychology internship programs that are in the process of applying for APA accreditation are acceptable in fulfillment of the internship requirement - provided that such programs were sanctioned by the VHA Central Office Program Director for Psychology and the VHA Office of Academic Affiliations at the time that the individual was an intern - OR VHA facilities that offered full-time - one-year pre-doctoral internships prior to PL 96- 151 (pre- 1979) are considered to be acceptable in fulfillment of the internship requirement; - OR Applicants who completed an internship that was not accredited by APA or CPA at the time the program was completed may be considered eligible for hire only if they are currently board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed
• (NOTE: Once board certified - the employee is required to maintain board certification.) OR Applicants who have a doctoral degree awarded between 1951 and 1978 from a regionally- accredited institution with a dissertation primarily psychological in nature may fulfill this internship requirement by having the equivalent of a one-year supervised internship experience in a site specifically acceptable to the candidate's doctoral program
• If the internship experience is not noted on the applicant's official transcript - the applicant must provide a statement from the doctoral program verifying that the equivalent of a one year supervised internship experience was completed in a site acceptable to the doctoral program
• Licensure: Hold a full - current - and unrestricted license to practice psychology at the doctoral level in a State - Territory - or Commonwealth of the United States - or the District of Columbia Board Certification and Loss of Credential Board Certification
• Persons hired to psychology positions in the VHA who completed an internship that was not accredited at the time the program was completed must be board certified by the American Board of Professional Psychology in a specialty area that is consistent with the assignment for which the applicant is to be employed
• The board certificate must be current and the applicant must abide by the certifying body's requirement for continuing education
• Loss of Credential
• Once board certified - psychologist must maintain a full - valid and unrestricted board certification to remain qualified for employment
• A psychologist who fails to maintain the required board certification must be removed from the occupation - which may result in termination of employment
• At the discretion of the appointing official - an employee may be reassigned to another occupation if qualified and if a placement opportunity exists
• English Language Proficiency
• Psychologists must be proficient in spoken and written English in accordance with VA Handbook 5005 - Part II - Chapter 3 - section A - paragraph 3j
• May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• Grade Determinations: In addition to the basic requirements for employment - the following criteria must be met when determining the grade of candidates Psychologist - GS-14 (Service Chief) Experience
• At least three years of experience as a professional psychologist - with at least one year equivalent to the GS-13 grade level
• Demonstrated Knowledge - Skills - and Abilities
• In addition to the experience above - the candidate must demonstrate all of the following KSAs: Ability to organize work - set priorities - delegate tasks - and meets multiple deadlines
• Knowledge of and ability to utilize evidence based practices and clinical practice guidelines appropriately and ability to guide staff in using these tools
• Ability to deal effectively with individuals or groups representing widely divergent backgrounds - interests - and points of view
• Skill in managing and directing the work of others to accomplish program goals and objectives
• Ability to translate management goals and objectives into well-coordinated and controlled work operations
• Ability to establish and monitor production and performance priorities and standards
• Ability to analyze organizational and operational problems and to develop and implement solutions that result in sound operation of the program
• Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/
• The full performance level of this vacancy is GS-14
• Physical Requirements: See VA Directive and Handbook 5019.

Duties

• VA Careers - Psychologist: https://youtube.com/embed/77qHlLw9Xck Total-Rewards-of-an-Allied-Health-VA-Career-Brochure.pdf Psychologist: vacareers.va.gov/wp-content/uploads/sites/5/Total-Rewards-of-a-Psychology-Career-Flyer.pdf DUTIES AND RESPONSIBILITES - BUT NOT LIMITED TO: Leadership Development (15%) and Supervisory (55%) The Director's duties at RVAHCS include: Administrative - technical - and clinical supervision of assigned multi-disciplinary staff across multiple sites and locations
• monitoring staff productivity - determining how staff time is mapped for various program responsibilities - and assuring data is accurately reported
• performing administrative and personnel management functions relative to staff supervision
• establishing guidelines and performance expectations
• enacting disciplinary measures as appropriate
• exercising supervisor authorities and responsibilities involving work assignment and review
• performing a wide range of services across the entire RVAHCS medical center
• performing program analysis - review - design - and conducting needs assessments - identifying gaps in services and developing plans to address these deficiencies
• and facilitating the development of working partnerships - and representing the RVAHCS in community relations and meetings
• The incumbent is responsible for the administrative and clinical oversight of programs aligned under the Organizational Excellence Departments: Leadership Development - Prevention and Management of Disruptive Behavior (PMDB) - Talent Management System (TMS) - New Employee Orientation (NEO) - Nurse Skills Lab - Simulation Center - Whole Health & Wellness Programs - Health Behavior programs - MOVE! Weight Management program - Chronic Disease Management programs - Chronic Pain Management programs - Mandatory trainings i.e
• MI - TEACH - etc. - elective trainings i.e
• Speed of Trust - leadership training - etc. - medical media - Home Coaching program - BLS/ACLS - Safe Patient Handling program (SPH) - NNEI - Student Onboarding - Academic Affiliation agreements - Clinician Coaching program - C.H.A.M.P.I.O.N.S
• program - LEAD program - New Veteran Orientation - workplace violence prevention - high reliability organizational duties - patient advocacy - Veteran's experience - and other patient and employee educational needs and programs
• The incumbent has responsibility for executing the mission and budgets of the Organizational Excellence service - coordinating interdisciplinary staffing - assigning work - quality oversight of treatment services - and developing programmatic policies and procedures
• The incumbent is responsible for the direct supervision of employees assigned to the Whole Health & Wellness - Education - Patient Advocate - and Organizational Health departments as the chief and director
• The incumbent reports to the Medical Facility Director at RVAHCS
• The incumbent performs the administrative and personnel management function relative to staff supervised
• Incumbent establishes guidelines and performance expectations for staff - which are clearly communicated through the formal employee performance management system
• Observes worker' performance
• demonstrates and conducts work performance critiques
• Provides informal feedback and periodically evaluates employee performance
• Incumbent is able to resolve informal complaints and grievances
• Work Schedule: Monday - Friday - 8:00am - 4:30pm Recruitment Incentive (Sign-on Bonus): Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases When setting pay - a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade)
• Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave - 13 days of sick leave - 11 paid Federal holidays per year) Selected applicants may qualify for credit toward annual leave accrual - based on prior [work experience] or military service experience
• Parental Leave: After 12 months of employment - up to 12 weeks of paid parental leave in connection with the birth - adoption - or foster care placement of a child
• Child Care Subsidy: After 60 days of employment - full time employees with a total family income below $144 -000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66
• Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position
• Functional Statement #: 00000 Permanent Change of Station (PCS): Not Authorized