For over 60 years, the Center for Sight & Hearing (CSH) has been dedicated to restoring hope for people with vision and hearing loss in Northern Illinois.

The Hearing Instrument Specialist provides consistent, effective, and high-quality services to individuals with hearing loss. S/he serves as the contact person for individuals with hearing loss, provides hearing aid dispensing, including selection, fitting, ongoing management with follow-up and education, and collaborates closely with vendors, and the professional community.

If you are seeking an opportunity to work with an organization who believes in investing in its team and community, APPLY TODAY!

Center for Sight & Hearing is a 501c3 nonprofit organization and an Equal Opportunity Employer.

Candidate Requirements:

• Position Requirements

  • Knowledge and Education

    • High school diploma or GED
    • AAS in Hearing Instrument Specialist preferred
    • Hearing Instrument Specialist licensure as required by state law
    • Successfully completion of the state licensing requirements for Hearing Instrument Fitter/ Dispenser.

    Skills

    • Excellent people skills that allow effective working relationships with diverse patient, colleague, and vendor populations, including listening, sales, and critical thinking skills.
    • Strong keyboard/computer/Audiology diagnostic and hearing aid software and equipment experience
    • Ability to operate fine-motor tools related to hearing aid cleaning, maintenance, and repair
    • Ability to organize time and prioritize multiple duties within strict deadlines and deal with interruptions
    • Exhibit outstanding care and respect when working with patients
    • Exceptional attention to detail

     

    Essential Job Functions
    • Counsels patients regarding test results
    • Reviews and recommends products for hearing care options
    • Thoroughly explain the actual and realistic expected results and capabilities of the hearing instrument in restoration of the patient’s hearing
    • Provides hearing aid dispensing, including selection, fitting, ongoing management with follow-up, and education
    • Demonstrates and sells Assisted Listening Devices (ALD’s), batteries, and other special products
    • Provides appropriate validation and verification of hearing aids
    • Performs hearing aid service checks
    • Assists customers with exchanges or returns as needed
    • Involved in clinical quality outcomes, including efficiency and productivity
    • Follows good safety and infection control protocols

About Center for Sight & Hearing

Everyone deserves the highest level of professional care, and we recognize that everyone has individual hearing needs. We offer a variety of technology and support programs to accommodate your lifestyle. In-office cleaning, adjustments, and minor repairs. Hearing exams for children and adults. Cochlear Implant mapping. Testing & hearing devices for all ages. Hearing Technology Our exceptionally trained audiologists take the time to discuss your options to create personalized solutions just for you. We work with the top manufacturers in the hearing industry to provide quality products. Affordable & advanced digital hearing aid technology. Smartphone & Wireless Bluetooth compatible aids. Assistive listening devices. Amplified Phones through the ITAC program. No appointment necessary. Hearing protection device counseling. Support groups & educational seminars.

Connections working at Center for Sight & Hearing