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COMMUNICATIONS CLERK
Job DescriptionPOSITION SUMMARYUnder the supervision of the Assistant Director, Communications, the Communications Clerk answers incoming calls and promptly transfers calls to requested department or provides requested service. A key responsibility is to respond to and act upon the communication needs for emergency codes and provide a positive customer experience to everyone. Operates various telecommunications equipment including: Intellidesk, ACD, Medical Emergency Code telephones, and other emergency service requests. Provides paging services and location systems as well as maintains on call schedules according to established policies and protocols.P
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