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RN-Hospital to Home Star+Plus
JOB SUMMARYUnder the supervision of the Director or designee, the registered nurse provides holistic, longitudinal, individualized member care in response to identified needs of low and moderate risk members. This position focuses primarily on the post-discharge calls made to members to optimize their safety and quality outcomes.JOB SPECIFICATIONS AND CORE COMPETENCIESProvides and documents post-discharge call attempts and connections; escalates clinical needs quickly and closes all loops; advances complaints and grievances quickly and to the appropriate resource to ensure compliance with regulatory grievance requirements. Ensures member?s record, including Plan of
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