Overview

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. These values are grounded in and expressed through the principles of diversity, equity and inclusion. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems. Fred Hutch is in pursuit of becoming an anti-racist organization. We are committed to ensuring that all candidates hired share our commitment to diversity, anti-racism and inclusion.

Under general supervision, the Systems Engineer I is expected to ensure the stability, integrity, and efficient operation of infrastructure systems that support core functions. The SEI provides operational support for authentication, logging, monitoring and alerting; server lifecycle management as well as messaging and collaboration (Microsoft 365), virtualization platform, storage and data protection systems. This person is responsible for monitoring, maintaining, supporting, and optimizing all operating systems and infrastructure systems' performance to identify, resolve and communicate issues. The SEI identifies opportunities to develop and implement small-to-medium scale systems. While the work assignments of the SEI will typically follow existing solutions, this person must be able to recognize and respond to complex and non-routine issues.

The Systems Engineer I reports to the Systems Engineering Manager (Operations Engineering).

Evening and/or weekend work may occasionally be required.

This role will have the opportunity to work partially at our campus and remotely.

Responsibilities

Job Duties:

• Fulfill day-to-day administration tasks associated with maintaining Windows and/or Linux systems including monitoring and reporting on usage, capacity and availability.
• Resolve service requests related to Microsoft 365 messaging and Active Directory administration.
• Develop automation to reduce administrative cost for routine or bulk tasks.
• Deploy security remediation steps to protect against vulnerabilities identified by the Information Security team.
• Work with application owners to schedule maintenance windows and apply Windows and/or Linux system updates.
• On a rotating basis, provide 24/7 on-call support for mission critical infrastructure systems.
• Respond to incidents and service outages to restore service interruptions in a timely manner.
• Control and limit access in compliance with security policies and best practices to maintain system integrity.
• Create and maintain current and accurate technical documentation and diagrams.
• Follow and offer improvements for departmental processes such as change management, incident management, and problem management.
• Participate in infrastructure systems Design Reviews.
• Collaborate and participate in the transformation of legacy workflows.
• Identify and train in technical area(s) to develop expertise.
• Perform or automate planned maintenance after-hours / weekends as required.

Professional Skills:

• Ability to effectively prioritize work, juggling daily support responsibilities with project driven tasks.
• Ability to analyze and provide creative solutions for technical problems of moderate complexity.
• Ability to interact successfully and communicate clearly. Able to exercise a high degree of discretion and judgment.
• Pursue continued professional and technical education and training.
• Ability to work and collaborate in a complex and dynamic environment.
• Strong work ethic, self-directed, and resourceful.
• Promote a positive and safe work environment.

Qualifications

MINIMUM QUALIFICATIONS:

• BS in Computer Science, Engineering or related field desired; or equivalent work experience.
• 2+ years of system administrator or engineer experience in an enterprise with increasing responsibilities; or equivalent work experience.
• Advanced skills with server operating systems, such as Microsoft Windows Server or Ubuntu.
• PowerShell scripting experience.
• Foundational understanding of Microsoft Active Directory and multiple OSes authenticating to AD.
• Familiar with network protocols, internet standards and client-server communication.
• Strong presentation, communication, and interpersonal skills.

PREFERRED QUALIFICATIONS:

• Significant experience with managing users & mailboxes in Microsoft 365.
• Advanced skill with server operating systems, such Linux and RHEL
• Intermediate technical knowledge with infrastructure automation tooling including Ansible, Packer, or Terraform.
• Familiarity with source code management and CI / CD platform, preferably GitLab or GitHub.
• Strong understanding of IT systems automation.
• Working technical knowledge of storage and storage protocols (iSCSI, NFS, and CIFS) and one or more Data Protection solutions.

• Foundational understanding of enterprise level virtualization standards, preferably VMware.

• Certificatifications (such as AWS, Microsoft, Network Plus, A+) are a plus.

A statement describing your commitment and contributions toward greater diversity, equity, inclusion, and antiracism in your career or that will be made through your work at Fred Hutch is requested of all finalists.

Evening and/or weekend work may occasionally be required.

This role will have the opportunity to work partially at our campus and remotely.

The annual base salary range for this position is from $84,448 to $126,651, and pay offered will be based on experience and qualifications. Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, tuition reimbursement, paid vacation (12-22 days per year), paid sick leave (12-25 days per year), paid holidays (13 days per year), paid parental leave (up to 4 weeks), and partially paid sabbatical leave (up to 6 months).

Our Commitment to Diversity