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Posted: 28-Jun-24
Location: Tampa, Florida
Salary: Open
Categories:
Internal Number: 24023083
All the benefits and perks you need for you and your family:
·Paid Days Off from Day One
·Student Loan Repayment Program
·Career Development
·Whole Person Wellbeing Resources
·Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding thattogetherwe are even better.
Schedule:Full Time
Shift:Monday-Friday 8am-5pm
The community you’ll be caring for: AdventHealth Tampa
·AdventHealth Pepin Heart Institute, known across the country for its advances in cardiovascular disease prevention, diagnosis, treatment and research.
·Surgical Pioneers – the first in Tampa with the latest robotics in spine surgery
·Building a brand new, six story surgical and patient care tower which will ensure state of the art medical and surgical car for generations to come
·Awarded the Get With The Guidelines – Stroke GOLD Quality Achievement Award from the American Heart Association/American Stroke Association and have been recognized as a recipient of their Target: Stroke Honor Roll for our expertise in stroke care. We have also received certification by The Joint Commission in collaboration with the American Stroke Association as a Primary Stroke Center.
The role you’ll contribute:
The Consumer Access and System Subject Matter Expert ('SME') Analyst supports the operations of the Divisional market Consumer Access teams by acting as an intermediary between Revenue Cycle teams and support teams to help translate Revenue Cycle operational needs and evaluate feasibility of performance success for all AdventHealth acute operations. The Consumer Access and System SMEs Analyst performs as a subject matter expert of all Revenue Cycle Systems, specialized in Consumer Access processes through comprehensive understanding of Revenue Cycle operational workflows combined with an understanding of technical capabilities. This role involves extensive collaboration with other Process Improvement and Business Support functional areas, including but not limited to Processes, Analytics, Quality, Education, and Project Management teams. The Consumer Access and System SMEs Analyst will adhere to AdventHealth Compliance standards, as well as rules and regulations of all applicable local, state, and federal agencies and accrediting bodies.
The value you’ll bring to the team:
· Collaborates with teams across end-to-end Consumer Access, Pre-Access, and other Revenue Cycle functional areas to help translate operational and business requirements to end users and leaders.
· Provides ongoing SME support to guide complex initiatives for applications utilized by Consumer Access and Pre[1]Access functional area departments and recommends the best usage of systems and technologies to accomplish operational goals and drive process efficiencies.
· Assists with implementation and testing of Consumer Access and Pre-Access applications by ensuring automations, dashboards, and other applications provide accurate and usable data through ongoing testing and communication with Revenue Cycle functional areas and leaders to increase effectiveness
· Identifies opportunities and provides actionable recommendations for process improvement in support of strategic initiatives as they pertain to Consumer Access and Pre-Access business processes, resources, and applications and their ongoing usage throughout Consumer Access and Pre-Access, relays findings and recommended action plans to Consumer Access and Pre-Access leadership
· Coordinates and lead feedback and calibration sessions with team members, managers/supervisors to leverage quality management tools that assist in the training and coaching of consumer access and pre-access team members. Participates in department initiatives/meetings.
The expertise and experiences you’ll need to succeed:
· High School Education or GED
· One year of Hospital Revenue Cycle related experience
