JOB SUMMARY
The EVV (Electronic Visit Verification) Coordinator at Community Health Choice is experienced and detail oriented. The EVV Coordinator will be responsible for overseeing the implementation, maintenance, and optimization of the Electronic Visit Verification system within our organization. The primary focus of this role is to ensure compliance with regulatory requirements, facilitate staff training on EVV procedures, troubleshoot any issues related to EVV systems, and analyze data to identify areas for improvement. The EVV Coordinator will communicate with provider office staff to provide education and reiterate regulatory requirements for EVV to ensure compliance with HHSC. The ideal candidate will have a strong understanding of EVV technology, excellent communication skills, and the ability to collaborate effectively with internal stakeholders and external partners.

JOB SPECIFICATIONS AND CORE COMPETENCIES

• Manage EVV-related inquiries from external and internal parties:
• Manage the EVV system to ensure accurate and timely documentation of services provided.
• Implement audit and investigative strategies to identify potential issues and ensure compliance.
• Collaborate with internal stakeholders:
• Identify and address EVV-related issues.
• Take exported data from systems that do not interface with Community Health Choice systems.
• Ensure data integrity:
• Extract, process, analyze, and interpret data to identify trends, patterns, and issues related to EVV.
• Ensure timely and accurate submission of required reports and documentation:
• Maintain heavy contact with EVV Providers, including training, compliance, and other miscellaneous items.
• Provide training and guidance to providers:
• Ensure compliance with policies and procedures.
• Other duties as assigned.

QUALIFICATIONS:

• Education/Specialized Training/Licensure: High School Diploma required.
• Work Experience (Years and Area): Minimum of 3 years of experience in healthcare or a related field.
• Experience with healthcare data analysis tools, software, and/or platforms
• EVV proficiency with the ability to navigate the complexities of EVV systems
• Management Experience (Years and Area): N/A
• Software Proficiencies: - MS Excel and statistical reporting experience
• - SQL knowledge/Excel Macros