To perform the work necessary to process an accurate and efficient hospital patient registration and secure the necessary supporting documentation.

Responsibilities:

• Prioritizes the accurate identification of all patients, committing to using precise approaches in order to verify patient identity and assure the proper matching and/or creation of the patient record. Communicates duplications or deviations from standards to appropriate parties and timely manner
• Gathers and records complete demographic and financial information to accurately register or pre-register all patients into the hospital information system. Demonstrates knowledge of complete patient processing workflow and expedites transactions to assure patient safety.
• Maintains room/bed/location control, admissions notifications and authorization numbers (as appropriate) in cooperation with designated staff. Ensures necessary consent forms are signed and properly maintained in the record.
• Maintains current knowledge of insurance regulations, payor billing sequences, proper documentation of prescription orders and the assignment of physicians to all visits. Applies the use of all available resources to properly verify insurance. Assures thorough documentation is applied on all visits. Assists with coding and using medical necessity software to validate transactions.
• Effectively communicates with the patient regarding copay/deductible responsibilities (as appropriate) as well as furnish the patient with all required consent forms in a concise and informational manner. Assures the patient receives all required compliance documents including, but not limited to: Patient Bill of Rights, Privacy Practices, Advanced Directives, NYS Your Rights, Patient Portal, Surprise Bill Disclosure and the Observation Notice, among others.
• Recognizes and analyzes customer needs and expectations, accommodating patients and families in ways that facilitate efficient registrations with high levels of customer service.
• Promotes positive relationships within and among other departments, patients, clinicians, physicians, and support staff to enhance services to our patients. Communicates effectively within the department and between shifts in an effort to keep staff properly informed.
• Promotes/portrays a high level of professionalism, both technically and personally. Possesses strong work ethic and exhibits optimism. Adheres to the departmental dress code policy and maintains a professional appearance and positive attitude.

Experience:

• Customer Service, Computer/Data Entry, prior Clerical Experience (health care desired) preferred

Education:

• High School Diploma or equivalent

Licenses / Certifications:

• None Specified

Other:

• Medical terminology preferred, minimum typing skills of 30 WPM, Windows 95 Typing proficiency

About Us:

Margaretville Hospital

Margaretville Hospital, in Margaretville, NY, is home to Delaware County's most advanced critical-care access hospital. This 15-bed facility cares for more than 240 inpatients annually while performing 14,000 outpatient procedures each year. Margaretville Hospital was named one of the top 100 critical-access hospitals in the nation by the National Rural Health Association. It provides emergency care, ambulatory care services, laboratory testing, medical imaging, physical and occupational therapy, swing-bed rehabilitation programs, respite care, and board-certified specialist and wellness education.

Benefits:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Saving Account
• Paid Time Off
• Holidays
• Tuition Reimbursement