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University of Maryland Medical System
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Human Resources Service Center Specialist - HR Shared Services - Full Time
DescriptionSummary:Under general supervision, responsible for processing employee information and maintaining employee records on HRIS. Assists in HRIS design and system development. Prepares and/or supervises statistical summaries and special reports from HRIS involving skills, pay grade and performance data, payroll information, and other employee records.Responsibilities: Provide accurate and efficient resolution of issues and inquiries through multiple channels (phone, email, case management) by following appropriate resolution/assessment methodology (investigating and research), utilizing knowledge management tools, educating customers on products and self-service tools, and determining appropriate cour
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