Job Summary

• Provides coordination, clerical and administrative support to the health care team on patient care units. Maintains a customer focused approach establishing effective communication between the health care team and the patient, family/significant other.

• Communication - Demonstrates the ability to process and interface appropriate information between the health care team and the patient, family/significant other to ensure quality patient outcomes.
• Secretarial - Maintains the flow of telephone communication through appropriate information gathering and relay.
• Documentation - Appropriately transcribes MD orders and pertinent patient information.
• Reception Services - Greets and directs all customers in a friendly and courteous manner.
• Scheduling Patients - Appropriately schedules patients for all needed services.
• Forms Management - Maintains knowledge of general Hospital and unit specific forms, ensuring adequate supplies are available at all times. Maintains daily logs and/or renewals for patient updates. i.e. DNR, Fall risk, etc.
• Unit Specific Competencies - See attached.
• Maintains all components of chart, i.e., thins, fills, inserts, labs, etc.
• Acts as preceptor for all orienting and new unit coordinator (secretary).
• Ensures that the documentation for admission, transfer and discharge processes are completed.
• Performs any other duties as assigned.

• EXPERIENCE
  • Additional training or education in the health care/medical terminology field desirable. Well developed interpersonal and communication skills.
• EDUCATION
  • High School Diploma or equivalent education/experience.
• Other
  • Computer experience required.

• PHYSICAL ACTIVITY
  • Close eye work. Manual dexterity and mobility. Moderate work (lifting, moving, loading 15-30 lbs.). Mostly sedentary work. Occasional standing/walking.

About Us:

HealthAlliance Hospital