JOB SUMMARY: Sr. Business Application Analyst
Responsible for understanding the business and business requirements in relation to applications / systems, reporting, and processes. Research system / application issues, recommends solutions, and coordinate system / application modifications to correct issue. Works with business units to clarify new requests and interpret needs. Provides functional system /application knowledge, as well as technical expertise for specified system / applications. The job includes significant or complex system configuration, process design, data analysis and issue resolution.

Assist with the development of standards and best practices, design of user guides / procedures.

MINIMUM QUALIFICATIONS:

Education/Specialized Training/Licensure:
* Bachelor's degree in business, Information Technology, Computer Information Systems, Systems Engineering, related fields or four (4) years of related work experience may substitute for the bachelor's degree.
* MS Excel
Advanced Education:
Bachelor's Degree Major: Bachelor's degree in business, Information Technology, Computer Information Systems, Systems Engineering, related fields or four (4) years of related work experience may substitute for the bachelor's degree.
Work Schedule: Flexible
Other Requirements: Knowledge:
* Knowledge of Microsoft technologies, troubleshooting application issues and errors
* Strong SQL Server experience.
* Strong knowledge of technical and business analysis
* Knowledge of relational databases, web, and client-server concepts
* Knowledge of the healthcare industry in general and specifically of the health insurance environment is preferred.
* Knowledge of ETL Tools and Techniques
* Understanding analyzing, documenting, and providing resolution for assigned complex issues.
Preferred Knowledge:
* Knowledge of the healthcare industry in general and specifically of the health insurance environment is preferred.
Skills:
* Strong business analysis and analytical, problem-solving, organization, and customer service skills. Strong communication and presentation skills (both oral and written).
* Ability to work independently and be effective in ambiguous and/or changing situations.
* Identify and diagnose unknown/unmet, complex issues.
* Creatively formulate solution options for complicated problems
* Understand design principles across multiple problems / solutions.
* Perform Report development.
* Write complex T-SQL queries.
* Ability to work with the following Microsoft technologies:
* Microsoft SQL Integration Services, SQL Server Analysis Services and SQL Server Reporting Services, and Internet Information Services
* Microsoft SQL Server 2008+
* Microsoft Office suite, with strengths in Excel, Word, and Visio
* Microsoft Team Foundation Server
* Ability to work with IS resources, server administrators, database administrators, solution architects and developers.
Preferred Skills:
* Ability to work with the Microsoft SharePoint is preferred.
Work Experience (Years and Area):
* 2 years of experience in information systems.
Equipment Operated:
* Customary office equipment including PC, copier, fax,

SPECIAL REQUIREMENTS: (Check Applicable Areas)
Communication Skills:
* Above Average Verbal (Heavy Public Contact)
* Writing /Composing (Correspondence / Reports )

2. Other Skills:
* Analytical
* Mathematics
* Medical Terms
* Statistical
* P.C.
* MS Word

RESPONSIBLE TO:
Manager