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Department

Job Summary

Under general supervision, assists provider including all back office duties. Provides nursing support with various functions such as; invasive procedures, medication administration, performing appointment and registration scheduling functions. Assists the RN with clinical clerical functions. Ensures smooth work and patient flow within the clinic.

The medical assistant will be part of the Denver Sexual Health Clinic which is one of four clinics within the Public Health Institute at Denver Health. Our Denver Sexual Health Clinic team is strongly committed and passionate about providing sexual health and family planning services to an underserved community including LGBTQIA+ persons.

Essential Functions:

• Accurately and efficiently takes vital signs and basic historical patient data. Identifies abnormal patient findings. Communicates patient concerns or significant changes in patient's health status to provider or RN. (10%)
• Assists provider in setting up for procedures including aseptic and sterile techniques; provides safe administration of medications and immunizations (oral, IM, subcutaneous, and/or intradermal); obtains EKGs, orders appropriate tests as directed by provider; and schedules specialty and follow-up appointments as directed by provider. (10%)
• Prepares patients for examinations, assists with examinations, cast or splint applications, minor procedures a variety of other medically related tasks within their scope of knowledge. (10%)
• Assists in the coordination of clerical information necessary to provide patient care. This may include, but is not limited to:
  
• Referrals.
  
• Assisting patients with appointments if necessary.
  
• Faxing of pertinent medical information.
  
• Maintains patient medical record and other information. Ensures patient confidentiality
  
• Assists patients with the arrangement of tests and treatments prescribed by physician.
  
• Assisting the provider or registered nurse in providing routine treatment instructions.
  
• Test results & patient follow-up
  (10%)
• Checks in patient by escorting patients from reception area to exam room and communicates information regarding any extended wait or delay in appointment time. (10%)
• Documents accurately and appropriately in patient medical record. (10%)
• Reports change in patient condition to appropriate health care provider in a timely manner. (10%)
• Prepares exam and treatment rooms with necessary instruments/supplies. Prepares and maintains clinical and office supplies and equipment for treatments, including sterilization and restocking of exam and treatment rooms. (10%)
• Maintains a safe environment by practicing sound safety and infection control practices according to agency policies and procedures. Helps to identify safety and infection control issues. (10%)
• Engages in performance appraisal on a routine basis by accepting and providing constructive feedback and integrates feedback into practice. Participates in competency reviews as required by department. Assumes accountability for achieving goals set jointly with the manager for the next evaluation period. Participates in the peer review process. (5%)
• May perform phlebotomy and perform various laboratory procedures after competency verified. Maintains safe collection and processing of laboratory specimens. (5%)

Education:

• No High School Diploma and/or No GED Graduate from an accredited program in Medical Office Assisting Required or
• No High School Diploma and/or No GED Accredited program of Licensed Practical Nursing with an active LPN license Required

Work Experience:

• less than 1 year Completion of a 160 hour Externship Required or
• less than 1 year 6 months direct patient care experience in an outpatient setting Required

Licenses:

• BLS-Basic Life Support (BLS/CPR) - AHA - American Heart Association Required

Knowledge, Skills and Abilities:

• Knowledge of medical office practice.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of and the ability to use medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Skill in assisting in a variety of treatments as directed.
• Skill in taking vital signs.
• Skill in maintaining records and recording test results.
• Skill in establishing and maintaining effective working relationships with patients, employees, physicians and the public.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to communicate clearly.
• Bilingual skills preferred.
• Ability to learn and be proficient in electronic health record documentation.
• Utilize equipment and technology safely to provide patient care, upon completion of training and competency for applicable clinical area.

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program 

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

We strongly support diversity in the workforce and Denver Health is an equal opportunity employer (EOE).

Denver Health values the unique ideas, talents and contributions reflective of the needs of our community. For more about our commitment to diversity visit: https://www.denverhealth.org/for-professionals/careers/diversity-and-inclusion

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About Denver Health

Take your career to the next level at Denver Health, where we offer a robust benefits package and endless opportunities for growth. Denver Health is a nationally-ranked, locally-trusted, premier healthcare institution located in the heart of Denver, Colorado.Twenty-five percent of all Denver residents, or approximately 150,000 individuals, receive their health care here. We are known as an integrated health care system that encompasses multidisciplinary academic specialties, a community health system, a level I adult trauma center, pediatric emergency and urgent care center home to Denver Public Health and many of the nation's leaders in medicine.Denver Health is an Equal Opportunity Employer At Denver Health we pride ourselves on our commitment to diversity. Equal opportunity is a fundamental principle of Denver Health. As an equal opportunity employer, Denver Health is committed to recruit, hire, promote and administer all human resource actions in a non-discriminatory manner. Denver Health is committed to providing equal opportunities in all business practices and to all persons regardless of age, race, color, national origin, genetic information, religion, sex, pregnancy, disab...ility, sexual orientation, gender identity, gender expression, marital status or veteran status (collectively “protected status”). Denver Health strives to maintain a work environment that is free from unlawful harassment and discrimination and will not tolerate any such conduct by employees or directed at employees within the scope of their employment. Read the full Human Resources Employee Principles and Practices policy.

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