Take on a key leadership role withinan award-winning health care system in a state-of-the-art setting. Expand yourprofessional potential in a close-knit, collaborative culture. Leverage yourexpertise to make a life changing difference. UCan do all this and more at UCLAHealth.

The Patient SupportServices Supervisor will manage all operational aspects of the RadiologicalSciences Reception team under the supervision of the Service Support Supervisor II to ensurethe efficient and effective coverage of the 24 hour, 7 day schedule. Majorduties include providing administrative support, personnel management,formulation of section policies and procedures, implementation and facilitationof ongoing improvements for EPIC, Radiant, Medicals and Magview. Ensure allemployee training requirements are up to date, host meetings, attend PCATrounds, maintain the Service Recovery database, staff observations and performmonthly employee audits. Engage with employees, medical staff, patients andtheir families to ensure timely and accurate delivery of the reception and cashcollection service is paramount.  Workingin tandem with leadership, you will be responsible for responding to customer, patientand physician complaints and developing appropriate solutions for improving theoverall service level of the Radiology Reception area.

This position willprovide support at multiple sites in the designated region. Weekend and nightsupervision of employees as necessary.

Salary Range: $31.03 - $65.90 Hourly