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Posted: 15-Jul-24
Location: Santa Monica, California
Salary: Open
Categories:
Internal Number: 140055957
Reporting directly to the Manager, provide direct support topatients and work independently in assigned location. Position may supportvarious Head & Neck Clinic locations from assigned Santa Monica location includingSanta Clarita, Westwood, Santa Monica, Thousand Oaks, Torrance, and others. Major duties include but are not limited to:acting as a liaison for the patients by assisting them in accessing service withinthe health system, facilitating communication with referring physicians,obtaining authorizations, scheduling surgeries, referring patients toappropriate resources and providing follow-up; providing support to the patientto ensure an excellent patient experience. On site attendance required.
Salary Range: $29.42 - $42.14 Hourly
Required:
Skillin setting priorities which accurately reflect the relative importance of jobresponsibilities
Abilityto establish and maintain and productive working relationships with faculty,staff, administration and patients from various social, cultural and economicbackgrounds.
Abilityto creatively integrate competing demands into a productive working environment
Excellentwritten and verbal communications skills
Abilityto interact diplomatically and sympathetically, in a cheerful manger, withproper etiquette and professionalism
Abilityto use health system computer systems, and utilize the various resources and tools effectively
Abilityto obtain authorizations in a timely manner
Abilityto schedule surgeries accurately in a timely manner
Abilityto work occasional overtime
Abilityto have flexibility in work schedules and locations as needed
- Experienceworking in a surgical clinic
Previousworking knowledge of patient related policies and procedures as well as athorough understanding of the University system and it services and programs.
