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Posted: 16-Jul-24
Location: Remote, North Carolina
Type: Full-time
Salary: Open
Categories:
Internal Number: 2427526_1001
At Labcorp, we believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations that not only empower patients and providers but help medical, biotech, and pharmaceutical companies transform ideas into innovations.
The External Lab Manager position requires the ability to work in a global virtual team on the tasks relative to the development and management of all external laboratory (Referral Labs) services contracted through Labcorp CLS. This position will serve as liaison on a global basis between external laboratories, internal Labcorp departments, and clients regarding external laboratory management services to ensure successful clinical trial delivery.
Participate to the creation and development of the external lab model
Responsible for managing the overall current process of the referral laboratories by researching potential referral laboratories based on the assay requests, contacting referral laboratories, negotiating services, and acting as the liaison for operational issues/needs of the customer.
Attend the New Test Feasibility meeting and provides information about referral laboratory options.
Based on New Test Feasibility meeting decision, contact and completes the referral laboratory worksheets and obtains the appropriate technical information needed to load the database, including but not limited to specimen collection requirements, reference ranges, turn around time, and regulatory requirements such as Research Use Only assays.
Recipient of notification of changes in assays such as method changes from the referral laboratories. Updates referral laboratory worksheets and notifies DBSS of the modification.
Provide support to Quality Issues pertaining to External laboratories, obtaining root cause and preventative actions from the referral laboratory or inside ELMS.
Facilitates technical discussions with appropriate staff at the referral laboratories, Medical Affairs, Global Heads of CLS, Scientists of CLS, Project Management and/or Sponsor as needed to appropriately understand the client needs and the service capability of the referral laboratory.
Acts as the primary resource for ELMS topics.
Accountable for the implementation, monitoring and reporting of internal and external lab performance metrics and take corrective actions when appropriate.
Develop and manage vendor relationships with key laboratories in order to influence positive client and Labcorp outcomes.
Provides technical information, both written and verbal, to Marketing, Sales, Sourcing, Project Management, DBSS and internal CLS personnel.
Participate in and/or lead process improvement initiatives to drive operational efficiency.
Experience:
Minimum Required:
Experience in change management and influencing without authority
Demonstrated expertise in leading change
2 years of clinical trial management, vendor management, or client relationship management
Preferred:
2 years of CCLS experience or similar position outside Labcorp CLS
Knowledge of drug development, central laboratories
Knowledge/experience with formal process improvement discipline (eg, Six Sigma)
Education:
Minimum Required:
Preferred Grad MT/MLT, BS/BA degree, bachelor's or equivalent education certification.
Optional MD or PhD
Application Window: Monday, July 15th-Friday, July 19th.
Pay Range: $59,200k-$100k
Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please click here.
Labcorp is proud to be an Equal Opportunity Employer:
As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply. If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility.
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