Job Summary

The Pharmacy Operations Manager is responsible for coordinating the department/unit according to established guidelines and in compliance with all regulatory bodies balancing customer interest with financial requirements.

Working Environment

• May be exposed to dust/particulate matter.
• May be exposed to high noise levels and bright lights.
• May be exposed to limited hazardous substances or body fluids, or infectious organisms.
• May be exposed to potential electrical shock.
• May be exposed to radiation/electromagnetic energy.
• May be exposed to toxic, caustic, chemicals, and / or detergents.

Organizational Expectations

• Adheres to and exhibits our core values: Reverence: Having a profound spirit of awe and respect forall creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust allthat has been given to us. Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as abasis of trustworthiness. Compassion: Feeling with others, being one with others in their sorrows and joys,rooted in the sense of solidarity as members of the human community. Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality.
• Attends staff meetings and completes mandatory in-services, requirements and competency evaluations ontime.
• Compliance: Identifies potential areas of compliance vulnerability and risk; develops and implementscorrective action plans for resolution of problematic issues and provides general guidance on how to avoid ordeal with similar situations in the future. Collaborates with other departments to direct compliance issues toappropriate existing channels for investigation and resolutions. Ensures staff receive introductory and ongoingtraining on a timely basis. Ensures staff comprehend and understand how the training they receive applies totheir role/ unit/ department. Ensures employees are aware how to appropriately report compliance concernswithout fear of retaliation. Participates in all training and education on a timely basis.
• Leadership Values - Accountability: Focuses on results and desired outcomes setting a climate ofachievement. Holds others accountable for goal attainment.
• Leadership Values - Change Leadership: Accurately assesses the potential barriers and resources necessaryfor change. Challenges the status quo and takes personal ownership for leading change that enhances theorganization.
• Leadership Values - Coaching and Developing Others: Fosters professional and personal development.
• Nurtures individual strengths and abilities to develop employee skill sets.
• Leadership Values - Collaboration and Teamwork: Builds teamwork and participation. Works together to bring
• out the best in everyone. Provides useful, caring feedback for growth to team.
• Leadership Values - Innovation: Incorporates new methods or approaches to solving problems. Cultivatesalternative viewpoints.
• Leadership Values - Inspirational Leadership: Articulates a compelling vision that promotes the goals thatneed to be attained and metrics for success. Builds commitment to healing ministry.
• Leadership Values - Integrity and Spirituality: Is open and honest in all interactions. Acts with moralwholeness, soundness and truthfulness.
• Leadership Values - Managing Performance Outcomes: Sets clear performance expectations and associatescelebration and rewards. Builds a high-performance group with a focus on excellence andachievement orientation.
• Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoingeducational programs).
• Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community.